Search Hotels Near Paradise Beach, Playa del Carmen

"The best resort with the most friendly staff members! Spa & restaurants were definitely top tier experiences."

"Todo estuvo excelente. Todo el staff es super amable. "

"To start with off, after arriving at the Cancun airport, outside looked for the Lomas travel reps they where very easy to find. The where very pleasant, took us right over to the shuttle point and in no time we where on our way to the resort. Upon arrival at the resort we where greeted by friendly staff and shown to the check in desk in the amazing lobby. After finishing the quick check in, a beautiful ride thru the resort to our swim-up suite. The room was amazing, very spacious, clean, and comfortable. The resort was amazing so clean everywhere we we went, every one of the staff who we encountered during our stay was a pleasure to talk to and was so helpful. The pools where so enjoyable and the swim up bars and bartenders where great. Every restaurant and every meal was great. The staff in the restaurants made sure everything was perfect and where so friendly. Lomas Travel handled our transportation to and from the airport and made trip seamless. This was a second honeymoon for us and our stay was amazing, everything about the El Dorado Royale was top notch. The resort is so well kept, great staff, and so beautiful. We are already planning our next stay and are so looking forward to it. 5 stars all the way"

"Love this resort. Not my first time there and won’t be my last. Really nice property and facilities, great food and vibe. "

"Only gave a 4 star on the property due to the sea weed issues. Other than that it is a great resort."

"This place was amazing. Everything was perfect from the room to the entire resort. The staff was something I’ve never experienced before and they all went above and beyond."

"Dirty swimming pool "

"Super attentive staff and beautiful rooms and amenities!"

"I was very skeptical about staying here after reading all of the bad reviews. The first day was a little rough. But we really enjoyed our stay here. There were free unlimited water bottles our entire stay. The breakfast server and pool server was phenomenal. They made the stay so much better. Keep in mind there are certain hours for the pool bar (10am-5pm). The food was absolutely delicious, very flavorful. The drinks were even better! And very good coffee in the morning. The towels and the cabanas by the pool were free. Keep in mind that they don’t really have a beach. It’s mainly the pool that looks over the beach. A very gorgeous view. The pool was very clean, only down fall, there were tons of broken tiles. But you can tell the workers do the best they can to keep the resort nice and clean. The only negative I would have to say is the air in the rooms doesn’t work that great. And the humidity is horrible. There was sweat on the mirrors, our cups, the walls, the windows, on everything. Our swimsuits would not dry inside of the room. Only outside on the patio. The bed sheets constantly felt wet, that part I hated. Besides the humidity in the room and the ac not working that well we had a great stay. Very small intimate resort, my partner and I really enjoyed that part. Overall we really enjoyed ourselves. "