Khách sạn Claygate

"Bar staff were not very helpful when checking in and left me waiting for the manager for 15 minutes and was ignoring me and non-responsive when I would ask what the delay is. Other than that the experience was fantastic, the room was lovely, the restaurant was lovely, can’t complain. Just the check in experience left a slight sour taste."

"Lovely property. Charles was welcoming"

"The hotel is extremely modern and clean, and aside from a few technical issues with the ID card, the access gates and doors are easy to use. Pods are well air-conditioned, clean, and comfortable. The communal bathroom is extremely clean."

"Great location"

"Staff were very helpful especially on the front desk. Room was clean. The health club is separate to the hotel but access is granted by swapping your room key for a gym fob. Riverside views from the room. The chrome cast in our room didn’t work, the staff offered to switch our rooms, but we’d just asked for the twin beds to be made into 2 singles, so remained for the convenience. We noticed a foul smell from the wardrobe which soaked into my friend’s clothes that she hung in there. We’re not...

"Very friendly services."

"This is a wonderful spot in London if you need to be near Chelsea or Fulham"

"The common areas were nice and well maintained, and the location is excellent. However, the room itself was very outdated. The furniture was old, the carpet was stained, dirty, and had an unpleasant odor. Overall, the room felt worn and in need of renovation. There were also not enough convenient outlets or charging options for electronic devices. While the common areas appear modern, the guest rooms are far too old and need significant updating."

"Very clean, spacious, everything you need provided! Great customer service!"

"Don’t waste your time booking this establishment. No air conditioning. No mini fridge. Quaint old hotel but needs to be brought up to date. It did have a lift. I assume it had AC because the suites had AC but that was not the room we were staying ."

"Helpful and friendly Staff and great location!"

"We would stay there again. It is a little removed from sites but reasonably priced. We enjoyed the restaurant. There were a couple of cafes nearby. Transportation was about a half mile away."

"Great hotel with easy parking. Very helpful staff and really modern rooms. Great location near the river. Would definitely recommend a stay!"

"Very clean property, friendly staff, close to major attractions"

"The room was small but perfect for what we needed"

"muy buen hotel me encsnto siempre fresco buenos cuartos comodo"

"Great central location, room was generally fine, BUT... At check-in, multiple staff insisted we had cancelled our room booking (obviously we had not) and tried to turn our family away without a moment's thought. This was clearly an error on their part and we finally got given a room, but did not get a single apology. Overall Zedwell staff seemed out of their depth and very rude - in their defence, there are clearly not enough people working here for this size of hotel and the busyness of...

"Excellent stay. The staff was really helpful. we really liked the location and it's proximity to multiple tube stations and the Tower of London. The breakfast was excellent, overall we'd definitely recommend this hotel to families."

"Perfectly located for Covent Garden and the theatres, the hotel has recently been refurbished to a fine standard. The bar and cocktail bar are enjoyable, our room was spacious and the super-king bed was very comfortable. All the staff we met were polite, friendly and helpful."

"Such a great spot. One stop from O2 and near shops and restaurants. Very quiet and all amenities catered for. Rooms are very small so be aware. I would like to see a slightly better deal on the smaller rooms. It would make me more likely to return."