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"Great hotel with tricky shuttle. Nice staff, comfortable and convenient hotel. However, shuttle is very disorganized and unreliable. Please triple check with staff (at various levels) to secure your spot and make sure you get picked up on time."

"We had a fantastic family vacation at Iberostar Selection Riviera Cancún and would absolutely return. The resort is on the smaller side, which turned out to be a huge plus; everything felt calm, easy to navigate, and never overwhelming. It’s perfect if you want relaxation instead of chaos. The rooms were beautifully renovated, clean, modern, and thoughtfully designed. The standout feature? The large jacuzzi soaking tub was a dream after long days in the sun. It honestly felt like a mini spa in the room. A huge highlight was the fitness program. The classes were excellent—well-run, energizing, and led by a knowledgeable, motivating trainer who clearly cared about proper form and about making the workouts accessible yet effective. It was refreshing to have fitness options that felt genuinely high quality rather than an afterthought. For families, the kids' club was outstanding. The staff were kind, engaged, and clearly experienced with children. Activities were well organized, fun, and age-appropriate, which gave us peace of mind—and some much-appreciated downtime knowing the kids were happy and well cared for. And across the entire resort, the staff were consistently warm and attentive without ever being intrusive. Service felt personal and sincere. "