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The area is the best you will find in central Lugano. There is a funicular next to the hotel taking you directly to Lugano train station. The lake is 200m walk. The service is as good as any hotel I have ever been. The staff and very friendly and helpful. They helped me plan my trip to the two main Lugano mountains. Pre-visit you get to pick what you want in your free minibar, what type of pillows, what type of mattress and a few other surprises. The building is not new but is very well...

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I enjoyed a perfect stay from check in to check out Super quiet and comfortable room Very friendly and smartly presented staff All hotel very clean and tidy

We were a family of 10 with two small boys, two babies, two grandparents and 4 other adults. The hotel looked after our needs very well.We had 4 rooms, one large with an extra very comfortable roll-away bed and another large with cots for the twin babies.the other two rooms were small as were their bathrooms - elegant but definitely small! Everyone was friendly and helpful from the lovely receptionists to the room staff.

All the staff were lovely, nothing was too much trouble. Its a great location for both the old town and the river.

A dream place for holiday stay. The dinner was excellent, as well the service. Only a bit pity is the afternoon coffee took longer time to wait.

This was a lovely hotel, with very personal service. The room was incredibly comfortable and cosy. We loved our stay!

Great hotel in an excellent location. Very helpful and friendly staff. Excellent breakfast and comfortable rooms.

Lovely hotel in the heart of the Old Town with very helpful staff.

Basic but did the job!

5 minute walk to centre of the city. Train station is very convenient to the hotel. Hotel staff were extremely helpful and friendly and overall everything was 5 stars from me!

everything is great, view, people and room

Very good central hotel

Short bus ride (no. 24) from Luzern station. Open plan - no door to bathroom - very modern.

Great location for exploring the city on foot. Instructions for checking in and out including all information needed for our stay were super clear and helpful. Facilities at the hotel were also great. The room itself was compact but incredibly clean and had everything one would need for a comfortable stay.