Search Hotels Near El Rey Ruins, Cancun

"Loved all of the pools, there is something to do at the pools throughout the day and the adult pool & area were great"

"En el check in la representante de expedia dijo que no nos podía atender ella porque no éramos VIP Access(cosa que era incierta ) y fue muy poco profesional la verdad. Luego nos atendió otra persona que si fue muy amable. La recreación, las actividades y las áreas comunes fueron muy buenas. La comida no era muy buena pero estaba aceptable. A la hora del checkout nos cancelaron el vuelo sin ninguna razón y la única opción que nos ofreció el hotel fue pagar la noche extra a un precio de hotel 7 estrellas, o nos teníamos que salir y la verdad fue muy frustrante porque ni la aerolínea ni expedía respondieron ante este suceso desagradable que no fue tampoco culpa nuestra . "

"Very Disappointing Stay – Not Recommended This is by far one of the worst hotels we have ever stayed in. The experience has been extremely disappointing. There is no clean or safe pool available for kids, and there are no activities or events as expected from a hotel like this. The pool areas, especially those near construction zones, feel unsafe and poorly maintained. The overall condition raises serious concerns about cleanliness and health standards. The staff and management do not seem to address these issues or show concern for guests’ comfort and safety. To make matters worse, the main dinner restaurant is practically unavailable. We were told it is “reservation only,” but when we tried to book, there was no availability for the entire week. This is completely unacceptable and very frustrating. You come here expecting to relax and enjoy your vacation, but instead you end up dealing with stress and disappointment."

"Very nice, would come again, got there early and was checked in to my room early no extra charge, and great rooms too. Food, you won't be disappointed, unless you like coconuts cuz there aren't any, I hoped for a station that makes juice smoothies, don't need the proteins whey or spirulina, just a blend of any of the wide selection of fruit available with water or milk would be so appreciated. And bring Pepto Bismol, not sure what got me there but I spent 2nd and 3rd day in the toilets. (Think my "medium" Arrachera steak since it was rare) Wife and daughter were fine with theirs. Staff, mostly friendly, sometimes bartenders looked like they had enough, and seeing how much they do, I would be moody too, just treat them well $ or $$, not ideal but you will get treated better and with a smile. Seaweed tip, avoid it if you can, daughter and I were fine and we touched a lot of it, my wife not so lucky, she still itching like crazy after 10 days now, there could be jellyfish tangled up or larvae. Arms and legs full of itchy red spots. Pools were a 3/5 unfortunately, mid March had some cool weather so we hoped for warm pools but nope, they rely on the sun to heat up water it seems, clouier days people barely went in, water was not warm, actually warmer in the beach. Even the various small pools with jets were cold, they looked like big Jacuzzi with bunch of jets but had same temperature as other pools. Don't know if broken or by design. Really fun entertainment, favorite part!"

"Very amazing stuff couldn’t have asked for better service! Hospitality was out of this world. Rooms were clean and very comfortable. Restaurant, bars, pools were all pretty good! "

"Decent room. Bit dated and worn. Could hear everything in room next door."

"My family and I had a great time here. It’s not a fancy hotel, but it has what we were looking for: great location, private beach, clean rooms, good food ( very Mexican style), nice pool for the young ones, and friendly staff. What we saved on this hotel, we spent it on tours! It’s a good choice for practical and non picky people. If you’re looking for a hotel with the basics, this will meet your expectations. If you want something fancier, pay more! I’m happy I found this hotel. I met my budget and style. Thanks, Solymar Stay: March 26-April 2 "

"There was a dead cockroach in our toom"

"A wonderful time spent at the SMC resort. On this trip we didn't do the spa. It was a bit noisy than we're use to but we still had a relaxing time. We stayed as preferred club and not only was the service excellent in preferred but all over the resort. We cannot complain about the meals or our drinks and watching the entertainment outdoors under the moon and stars made it special. One drawback is they try to sell you timeshare but they did not pressure us when we declined. So thumbs up for SMC."