Khách sạn gần Aquaworld tại Cancun

"Everything was as you would expect. The club… is it worth it? Just about, but we didn’t eat there for dinner - no atmosphere. Things to be improved: 1. Allowing people to leave their towels on a sun lounger who then disappear for 1/2 the day. 2. The parasailing company that operates next to the hotel on the beach - they drive their jet skis way too fast and way too close those in the water. "

"Staff is perfect, service is great! Properly amazing. Amenities - more restaurants would be better. Otherwise, is perfect for couples and quiet relaxing stay. "

"Personal muy amable habitaciones cómodas,fuimos en grupo para celebrar un cumpleaños y todo el personal se esmeró para que nuestros momentos fueran increíbles "

"Enjoyed the hotel, and food. "

"It’s a beautiful resort. Very clean and it is beautifully decorated. The food at the Japanese restaurant was very good. I do have to say that the service actually left me very underwhelmed. The staff did not seem concerned with helping. You have to actually run after people to get service. Most were not friendly. I requested a hair dryer because my room was missing one, they took a really long time to bring it and when they did, it was not even working. I had to ask a housekeeper for one from an...

" Check-in and check-out were handled very slowly. The service showed zero professionalism and was highly inefficient. There was only one group ahead of me, yet I had to wait 30 minutes to be attended to."

"My husband and I stayed at the Live Aqua for a long weekend.The property is very well maintained and I adored the aroma therapy options in the room. When we were there the beach was very shallow but still so much fun. The pools were also great. There are lots of them so they never felt crowded. I recommend getting a cabana, the foot massages are A++. The spa was also so amazing, and a must do! The staff was wonderful and it was really sweet to have a Starbucks onsite. The only thing that we...

"The rooms are very spacious, convenient washer and dryer in the rooms with kitchen. Kids area and the pool was fun for all the kids. Easy access to the beach also! "

"Easy access. Great location,clean and updated. Met our needs for a 1 night transfer stay. Very quiet rooms. "

"Was very noisy as it’s a large resort Not enough restaurant variety Food was boring Lots of premiums $$$ in food choices Getting drinks and food was a pain in the ass. You had to give your room key everytime you ordered and then sign the receipt. If all inclusive just let the customers go up and order and forget this stupid room key thingy and t was frustrating and time wasting Won’t go back Room was clean Staff was too slow at the bars Shuttle was good"

"We were very disappointed with our stay due to poor service and organization. Upon arrival, no one greeted us or assisted with our luggage. At check-in, the front desk was disorganized—one employee was on his phone saying his shift had not started, and there was no clear process despite no line. In our unit, the air conditioning could not be turned off. We called for assistance, were told someone would come, but no one ever did. Dining and service were major issues. Restaurant food quality...

"The check in was amazing, but afterwards everything else was average. They do not have enough staff, you wait for long periods of time to get a drink or order food. The food is average, similar to cruise food or low cost buffets. At check out there was a huge line and only one person. In the adults only jacuzzi was full of children, no one says anything. Overall would not stay here again and do not recommend."

"We had a really nice stay overall, especially considering the price and what you get with the all-inclusive package. The property was clean, comfortable, and offered a great value for the experience. One thing I do want to note (because it caught me by surprise) is that while room service is technically included, there is a $15 delivery fee, per order. It’s not a dealbreaker, just something to be aware of so you can plan accordingly. What truly made our stay stand out was the exceptional...

"Yes very clean. . Good drinks in room- "

"In the hotel there is nothing to do,after you go to the restaurant. The buffet is very limited, we stay 5 days and only one of those there was Mexican food ‘, the water in the shower and in the wash basing smelled very, very very bad. The jacuzzi in the room was dirty with a lot of soap scum."

"Está muy bien ubicado, es muy tranquilo, la alberca casi todo el tiempo está sola, siempre hay camastros disponibles, acceso directo a la playa, la habitación tiene playa; el único punto a cuidar es el mantenimiento por lo menos de las habitaciones de abajo ya que los jacuzzis no funcionan y se ven viejos, las cortinas también y algunos elementos de los closets y caja de seguridad, la tv nunca tuvo señal"

"My room was clean but my patio was terrible i spent all that money to stay in an ocean view but couldn't enjoy being outside furniture needs clean or change they were green pool had green around it the inside floor needs to be swept coconut limb were falling off "

"Buffet Food was not good, restaurant portions were way too small, beach had too much seaweed."

"Occidental was just okay. The staff gets the highest rating. They seemed to be understaffed but the staff worked very hard and were friendly. You have to wait in line for a couple minutes to get into the buffet. The buffet was pretty basically and the same for the four days we were there. You have to wait until 11 a.m for the bars to open. the entertainment by the main pool was good "