Khách sạn gần Phà đến Cozumel tại Playa del Carmen

"Es precioso el hotel, pero no es correcto que se anuncie como un All Inclusive y que, al momento de hacer la reserva de algunos restaurantes, te informen que se cobran aparte. Se siente como algo tramposo, deshonesto "

"El personal es muy especial y excelente trato. Muy profesionales y atentos. El desayuno es muy grande muy bueno pero hay que mejorar el tiempo, duran mucho. "

"Hace falta más variedad en comidas y las bebidas son de baja calidad "

"Yes everything was good "

"The hotel and spa were both amazing, unbelievable hotel!"

"The only wellness resort I've ever been to but it was amazing and relaxing. The staff was AMAZING. The scenery and rooms was absolutely beautiful as well as the amenities. The only downfall for me was i got food poisoning on the last day of my trip. 24 hours of diarrhea and vomiting. The staff insisted it was because the fermented foods but i assured them kimchi was not new to my diet nor plant based foods. I was offered a ride to the pharmacy to purchase a small bottle of pepto for $20. Besides...

"Excellent"

"Los alimentos pésimos te cobran darte agua aunque el desayuno es incluido y horrible la comida nunca tiene nada"

"They upgraded our room for an additional"

"Was no electricity for several hours. Not possible to stay in room without AC."

"From the check in the property looked beautiful. Then we found out the luxury relaxing pool VIEW we payed for was on the 3rd floor with no elevator! We requested an accessible room so to medical issues and were stuck in a corner looking at a dirt hill (but it was close to the relaxing pool so management didn’t care). There are only 2 bars outside of restaurants at opposite ends of the property (no pool service have to get out and walk to get drink). The service at all restaurants extremely slow...

"The place is the perfect location very close to everything. However, is outdated old and they have bedbugs"

"Tiene una excelente ubicación, y muy agradable y cómodo"

"The staff in this report are very nice and helpful. The facilities in some areas are very modern and nice especially adult section. However the complex is very spread out and if you're in the family area, rooms are a bit dated. There is a long walk to the main pool and beach, main buffet area. (The smaller 'local' pools did not have an atmosphere). Be prepared as the shuttle cart is not always around and available. It's not very accessible for people in wheelchairs or buggy as elevators were...

"The food was great, the property and beach were beautiful. Close to alot of amenities and to downtown Playa Del Carmen. We had a great vacation and would return again! "

"The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay. "

"Beautiful resort very different. The resort was charming and it felt like we were staying in a park - small resort but that’s what made it special Beach area was small but beautiful. Would recommend if you want something different. "

"Old school but great"

"Excellent maid service as always. Super nice staff across the board. Good quality drinks and treats at the coffee shop. Restaurants were all good. Our favourite was the Cosmopolitan. "