Search Hotels Near Go Grand Outlet Riviera Maya, Cancun

"Great location for Terminal 1 but not walkable to get to the other terminals. Overall it’s fine. Comfortable, and relatively quiet (unless you happen to be near noisy neighbors, as I was)"

"The whole place is clean and beautiful, most of the staff is helpful and very friendly. The people trying to constantly sell you the package upgrade are VERY friendly. The food is Mid at best, if you want a good pastry forget about it. The pool is beautiful, and the water park looks fun but it all closes at 5pm so it's hard to enjoy if you are doing any excursions or tourism. But if you have any issues, booking schedules, dinner reservations or anything else, good luck. Noone knows what's going on, we were bounced around for hours going in circles being told to do one thing tomorrow to fix it, just to me told tomorrow... No that can't be done! However, they have no issues trying to sell you on the idea of spending 10's of thousands of dollars. On their "world class" resort. That in reality is not better than any cruise ship I've been on."

"I was very disappointed that the beach was entirely unusable due to an overwhelming amount of smelly seaweed. This caused the pool deck to be overcrowded and hard to find a pool chair if you didn’t stake one out early in the morning. The food was amazing!"

"Property is very clean and huge. The staff is friendly. Minor issue with toilet (previous guest flushed a card) but maintenance responded quickly and professionally. Our personal assistant Israel was the best. He made our stay special. "

"Love all restaurants, the drinks are really good!! They had clase azul and 1942 for an up charge. Don Julio reposado and way more liquor options included. The arcade is also all inclusive which in many other resorts they are not. Some pools are also heated with is a plus for me. Overall very good resort!"

"We had great time."

"Stayed for one night, check in was super easy with the 24 hour front desk. Room was extremely clean and well equipped. Ordered room service which was quick and easy. "

"Very nice resort. It wasn’t super big. Everyone was very attentive. Customer Service eas great!"

"The hotel was well put together traveled with family , elevator was a little weird had to scan the key to get to a different floor , front desk didn’t tell us that . Have to pay extra for breakfast. "