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"Got an upgraded room for free, rooms were exquisite in cleanliness and had anything I needed for a just incase mess. "

"The friendliness of the staff, clean rooms, amenities and overall quality of the hotel and staff. "

"Staying at this Amazing Hotel was the best choice I have ever made. The staff was extremely friendly, helpful, Respectful. The Breakfast was very very Delicious. The accommodations was beyond my expectations. All managers onsite were extremely professional. Extremely amazing 1000/10 . Yes I would come back again and again. "

"Great staff, nice amenities, and great location. Be aware of the daily parking fee though. "

"The staff is awesome. They went out of their way to be friendly and offer help. The room was nice but I've stayed in other hotels for less money with more comfortable beds but that was my only complaint."

"This was a pleasant surprise. I booked it a few minutes before checking in due to the Raising Canes in the parking lot. The lobby was pretty crowded and chaotic when I checked in. I had to wait about 10 minutes while two frustrated looking women employees were unhappily dealing with other guests. A lady, named Liz I think, came and took me to check it. She was very friendly. We had a first floor room so pulling the car right up to it was great. The pool, hot tub, and pool bar were great. We could not find an ice machine anywhere. I asked an employee and I don’t think he understood English, he just polite me to Starbucks. Rooms were clean and well stocked."

"Great "

"Clean and comfortable room, 5 minutes from Universal/City Walk. It was my second time here and I would go back. "

"Clean. Friendly. Amazing place to stay. Would definitely stay again!!"