Located minutes from Windsor Castle and Twickenham Stadium, Holiday Inn London - Heathrow M4, jct.4 offers two British cuisine restaurants and a coffee shop. Travelers enjoy free in-room WiFi, on-site shopping, and a playground for children to play while adults relax.
Check-in start time: 2 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Optional extras
Fee for to-go breakfast: from approximately GBP 16.95 per person
Airport shuttle fee: GBP 5.50 per person (one-way)
Airport shuttle fee per child: GBP 5.50 (one-way), (up to 15 years old)
Self-parking fee: GBP 16 per day
Extended parking fee: GBP 16 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Holiday Inn London - Heathrow M4,jct.4 by IHG pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn London - Heathrow M4,jct.4 by IHG?
Self-parking is available for GBP 16 per day. Extended parking is available for GBP 16 per day.
What time is check-in at Holiday Inn London - Heathrow M4,jct.4 by IHG?
Check-in start time: 2 PM; check-in end time: 6 AM.
What time is check-out at Holiday Inn London - Heathrow M4,jct.4 by IHG?
Checkout is at noon.
Does Holiday Inn London - Heathrow M4,jct.4 by IHG provide a shuttle to the airport?
Yes, there's an airport shuttle that runs at scheduled times. A fee of GBP 5.50 per person applies.
Where is Holiday Inn London - Heathrow M4,jct.4 by IHG located?
Located in Heathrow Villages, this hotel is within 9 mi (15 km) of Twickenham Stadium, Windsor Castle and Eton College. Royal Botanic Gardens, Kew and Thorpe Park are also within 12 mi (20 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.4
Location
8.4
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 350 out of 1000 reviews
10 - Excellent
350
Rating 8 - Good. 439 out of 1000 reviews
8 - Good
439
Rating 6 - Okay. 119 out of 1000 reviews
6 - Okay
119
Rating 4 - Poor. 56 out of 1000 reviews
4 - Poor
56
Rating 2 - Terrible. 36 out of 1000 reviews
2 - Terrible
36
Reviews
Verified
6/10 Okay
CRAIG
19 Nov 2021
They sent me to another hotel, without paperwork.
CRAIG
Stayed 2 nights in Nov 2021
Verified
10/10 Excellent
Sandy
4 Jan 2021
Front desk agent was friendly and knowledgeable and was able to help me with directions to and from the hotel to the airport
We stayed here for one night due to picking up a relative from Heathrow Terminal 2 early the next morning.
The service at the bar wasn’t great. There didn’t seem to be anyone serving and we waited a long time before being served. But the food did come out quite quickly which made up for the slow service to begin with.
We used the hoppa bus to Terminal 2 which was £10 return for each adult or £5.50 for a single ticket. That journey took less than 10mins.
The room was clean and tidy. The overnight parking charge was £16 which i thought was a little bit pricey!
We would stay here again but we did get lost finding the hotel so maybe not as that made our journey there a bit stressful.
Staff were friendly and helpful too.
We felt that the Hotel was in need of some investment. It was showing it´s age. It was cold and the windows were always steamed up. The bedding (pillows) smelt bad and we waited 2 hours for a tea bag to come, eventually fetching it ourselves. The breakfast was not good. Super local Indian restaurants in the village. We will not stay here again.
it was just an overnight stay to catch an early morning flight. Very nice and clean hotel with great rooms.
The only disappointment is they forgot my early morning call which could have been disastrous if I had missed my flight.
Didn’t like that the kitchen was not able to help my partner at dinner by letting her have some stock or a cube with boiling water as she is on liquids only .. was just a flat NO
Whenever I fly out of Heathrow I always stay at the Holiday Inn M4/J4. It is a very nice place with courteous and helpful staff.
It is close to the airport, with frequent shuttle buses to and from the terminals.
Good food and a great continental breakfast will hit the spot too!
This booking was for my sister honeymoon , I mean it was her first night ,,, hotel people gave the room to someone else ,, and when they reached hotel they said we don’t have any room which u booked ,,, now if they want to stay or not ,, we didn’t have any other option then they have as standard double room with 2 single bed it’s worst ever ,,, I always book my rooms from hotel.com ,, in future m thinking of leaving you
Main restaurant was closed, bar food was extremely average and they added an extra item to my bill.
The room was very dated and you could see just how tired the hotel exterior was from the window.
Only one parking space available (luckily) and was greeted with a £24 bill to use it upon arrival although no warning of this in advance.
Avoid.
Absolutely amazingly comfortable bed, room service food excellent, staff super accommodating. I stayed at the hotel because it’s very close to Heathrow airport and I had early flight the next morning. Taxi waiting for me (staff ordered for me at my request the night before) at 6:30 A.M. and check out took 30 seconds. Definitely recommend this hotel.
Verified traveller
Stayed 1 night in Dec 2019
Verified
4/10 Poor
pardeep
28 Dec 2019
Liked: Cleanliness, room comfort
Disliked: Staff & service
When we checked in was told have to pay extra for car parking
Which was not mentioned on time of booking
Disappointed also extra charges for airport shuttle service