Search Hotels Near Nichupté Lagoon, Cancun

"Throughout the property the windows needed some TLC. "

"Es mas para los socios del tiempo compartido, por que para el turista no tienes nada, mejor anda a otro hotel, y también no confies en expedia, que nunca hacen nada por resolver tus problemas, ni tampoco tomen el transporte que te ofrece esta app mejor toma un Uber"

"Na"

"One of my best experiences. All employees are friendly and very attentive to all their guests. Beautiful, clean and the food was amazing. I loved this resort."

"The concierge Omar was excellent. What stood out most about Omar was his personalized approach—they remembered our preferences and anticipated our needs before we even had to ask. Omar’s knowledge of the resort and surrounding area was impressive, and they offered great suggestions that made our trip even more memorable. Communication was always prompt, whether in person or via phone/message, which made planning incredibly convenient. Overall, the concierge service specially Omar exceeded expectations and played a huge role in making our vacation relaxing and enjoyable. I would highly recommend taking advantage of their services if you stay here."

"The beachfront was so beautiful. All the amenities are clean. Food is available all day long and delicious."

"This resort is in a prime location about 15 minutes from the airport, which is very convenient. It’s family-friendly, and my son really enjoyed the pool and beach. We did run into quite a bit of seaweed during our stay, but overall the beach was still nice. The resort itself is a bit outdated and could definitely use some renovations. The photos online seem more vibrant than what you actually see in person. The food was hit or miss out of about 7 restaurants, only 2 really stood out. The sushi spot was probably the best, but wait times were very long (1–2 hours to be seated and additional time for food), which is frustrating for an all-inclusive experience. The staff was friendly overall. One downside was the constant pressure from sales staff in the lobby trying to get you to attend presentations. It became overwhelming at times, even after saying no. On a positive note, the rooms were clean, housekeeping was consistent, and we had no issues there. Overall, the resort has potential but needs updates. I likely wouldn’t return, but once you leave the resort, the food and overall vibe are much better. I’d recommend checking Google for the most recent reviews before booking."

"Perfect service."

"Excelente "