Khách sạn Pluckley

"Location of hotel was perfect . Walking distance to town beach across from hotel . Local bus service available down the coast . Our room was very nice . Housekeeping , cleaned well and relished daily . All staff were polite and pleasant . Breakfast was disappointing . Not displayed well . Request for poached eggs took forever each morning and were like hard boiled eggs by the time they were received . The breakfast layout just looked a mess ."

"Nice size rooms and bed. Very comfortable and very good value"

"Good location for attending Classical Concert event at Leeds Castle. We didn’t eat in the hotel so can only comment on the accommodation. Our stay took place over a very warm weekend and the air-conditioning unit in our room wasn’t able to cool the space effectively. In fairness we didn’t report it to Reception, but would hope all air-conditioning is checked regularly."

"Stay frequently use the spa lovely breakfast although feel it’s over priced"

"location nice, rooms hot in summer. doors in halls of hotel need cleaning/paint, looking scruffy. Staff in restaurant especially during breakfast inefficient. took more then 30m to get yoghurt served.... other tables with 6 guests were served 2 dishes each in meantime. waitress should identify better the customers i.e. business travel single person or 6 guests on holiday. staff at night waiting behind bar, almost felt like they avoided contact with customer. If it weren't for the kind gentleman...

"N/A"

"Lovely hotel comfy bed breakfast excellent staff very friendly the only downside was no fridge in room and this weather would of been good to put the water in and no glasses or plastic cups for in the bathroom had to use coffee cup but otherwise brilliant hotel"

"easily the best place I've stayed this year. The staff were incredibly friendly and welcoming, the room was spotless, comfortable, and well equipped, and everything exceeded my expectations. The food was excellent, the atmosphere was great, and the whole hotel felt well run and inviting. Fantastic value for money in a great location. I'll definitely be staying here again and wouldn't hesitate to recommend it to anyone visiting the area."

"On day of arrival and also during the stay the reception and restaurant staff was amazing. We booked the stay based on how we were spoken over the phone when contacting the propery prior for some details. Spa facilities clean and fully working, cannot mention a negative comment about the property."

"Everything was perfect"

"My son was charge to use the gym. No airconditioning and extremely hot and humid . Each room was provided with small electric fan. No more, no less. They did not lend us another fan when my husband requested one. The location is great though."

"I"

"The room was excellent and reception staff were fantastic. You now have to pay for parking not acceptable in a hotel. Bar not respecting clients privacy by shouting room numbers across the bar and names. Unacceptable. Breakfast was a disaster if staff spent less talking to each other rather than checking the state of play with the food. Ie little food available when flagged they said oh we will cook some more. This is unacceptable for a buffet food bar. Should be constantly monitored and the...

"-"

"Lovely welcome on Reception. Offered a free drink and Pringles - good start! TV in the allocated room did not work but we were immediately moved to a new room across the corridor. Many apologies from the Reception staff. New room had a double bed with a twin bedded room through an alcove. Shower excellent. Tea and coffee making facilities. Only downside is not the hotel's fault - poor facilities in the service area! Large adjacent carpark - convenient! Always stay here on our way to...

"Let down by the lunch food poor choice of food Old fashioned salad garnishes Bedroom smelt damp scruffy garden from our window Room 19 For a manor spa 3star it should be more on point than it was Ripped Lino flooring in the hall Terribly shoddy sauna room Pool was fab "

"Top Lage und Familienfreundlich"

"All the staff were very polite also food was very good"