Khách sạn gần Bến Phà Punta Sam tại Punta Sam

"Amazing staff. Amazing property. If you want absolute luxury and comfort this is your hotel. From the heated toilets with built in bidets to the amazing stone jacuzzis, from the fantastic hammocks to the pool lounge chairs and umbrellas, absolutely no expense was spared here. If you want an all inclusive with gourmet food and fantastic attentive service, look no further than Hotel Mousai."

"Loved the size of the property. Small and intimate"

"Excellent"

"La habitación está muy bonita, limpia y moderna, las instalaciones bien, solo la playa tenía sargazo, y olía feo. La comida no es la mejor en relación precio-calidad, no escogimos el todo incluido, y x el precio de los platillos y el sabor, preferimos salir a comer a restaurantes cercanos."

"We love this resort. Can’t wait for next year!"

"Amazing experience"

"⭐⭐⭐⭐⭐ Outstanding Stay at Excellence Coral Cancun! Our stay at Excellence Coral Cancun was nothing short of incredible, and what truly made the experience unforgettable was the exceptional service from the staff. A huge shoutout to Alberto at the pool bar—he was absolutely phenomenal! Always welcoming us with a smile, remembering our favorite drinks, and keeping the good vibes going all day long. Whether it was a perfectly crafted cocktail or just a friendly conversation, Alberto made every...

"This was our first time to an all inclusive package in Cancun, and as a family with 2 little kids, not having done this before, I was a bit anxious. With that said, today as we are leaving Cancun, we are sad to leave as the kids had a lot of fun, and the stay was incredible. The staff were polite, welcoming, and always attentive to every little detail. The food was delicious and plenty of choices for us. We were upgraded to a room with an ocean view and it was gorgeous. The room was clean, very...

"Excellence Playa Mujeres was mine and my fiancé’s first all adult resort. Couldn’t have picked a better resort. The service was amazing, food delicious, amenities, activities, detail and beach were all perfect. 10/10"

"Was our first time at this resort and it far exceeded our expectations. Staff was very friendly and helpful. Food was very good and in general all the amenities provided were exceptional. We went as a family of four with our two seven year olds. They had activities at the kids club everyday and was a highlight of the kids experience. Great balance between kids activities and adults."

"The only restaurant that has good food was the Chinese restaurant and the waiter Gerardo is amazing he is the best, also Francisco the butler he’s really helpful and has great customer service. The pool attendant Marco doesn’t like to help the non-member guests. He is rude and only pay attention to the members so he can receive tips from them, he didn’t let me get any chair and didn’t want to open the umbrella he even gave popsicles to the other guest and even bother to ask the non-member...

"WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy."

"This is our 3rd time coming to this hotel. We love it because it’s a great experience. Beautiful place with great amenities and the staff goes above and beyond to meet our needs. Always great food as well."

"Todas las instalaciones son muy bonitas y la atención de todo el personal desde que llegas al lobby es excelente. La comida también es de excelente calidad, se siente la frescura y calidad en los alimentos."

"Its about 45 minutes from the airport. The property is large but not to big. Beautifully landscaped with lots of shuttles at the busy times to move you around if needed. The butler is a nice addition to have someone to help rectify any issues or help book dinner reservations. Tons on beach chairs and umbrellas, pools are nice and was always able to get loungers for all of us at the same time. Food was average to above average for the all inclusives that we've visited. The restaurants seam a...

"The food was terrible. the tile on the pool was coming out and my grandaughter got a cut."

"I got stuck in the elevator, the beach rinse-off showers weren't working properly, they never mopped the room during my stay, and they broke one of my suitcases; I paid for an ocean view but could barely see the sea, and the room didn't really match the photos."

"Absolutely loved it here and we for sure will be back."

"Lotus: Clean rooms. Front desk is very informative. Taxi service is usually readily available right outside Lotus. They also have their own golf carts to rent. Spa treatment was great. Guru restaurant food at lotus was great (two plates we ordered ceviche and the black angus burger with truffle fries - best truffle fries I’ve had anywhere, ask for the habanero hot sauce it’s delicious) although they close the beach access from lotus relatively early in the evening you still have access to it...