Khách sạn Punta Sam

"The service was great from the time we arrived until we left. Huge factors are the way the staff treated us. Carolina was in charge of cleaning our room during our stay, she was so polite and always willing to help in any way she could. The drinks served by David at La Calle bar were delicious, he is very knowledgeable in his craft and very friendly. Not a fan of quesadillas but Mario sure found one I really loved and enjoyed it every morning. And lastly, Armando from Kopai just wow, he is very...

"This resort was amazing. The staff were very attentive to all of our needs, and there was plentiful amount of variety of food to be had at this resort. The rooms were very clean and spacious. The people were very kind and willing to help out with anything. The bar was plentiful and nourishing. The café had amazing cold cuts and coffee, and the entertainment was to die for. This was an amazing experience for me and my fiancé, and we hope to enjoy everything."

"Room very nice. Food average and music wasn’t my taste"

"The food was fine but the rooms need better maintenance. The doors from the closet was not closing properly the safe box was not working properly as well the board head of my bed have like a yellow stain on it"

"My husband and I go to Mexico for one week every year to decompress and we were trying a new resort. While the staff were friendly, and the property was clean, the food and selections were incredibly disappointing. They can’t play the New Resort card any longer. Also, we went for a couples massage, and the table dug into me sharply and it was so cold in the room I shivered for 80 minutes. The spa staff tried to help but to no avail. This resort gets a solid 3. Also! No wildlife!"

"Property was well maintained and updated staff was ok pleasant we did go on a very rainy season the place smelled horrible because of the seaweed not a lot to do in the resort for younger couples food in the kitchen Buffett was ok nothing out of the world."

"Our stay at Beloved Playa Mujeres in Cancun was absolutely wonderful! The resort is beautiful, peaceful, and romantic, making it the perfect place to relax and enjoy a little paradise. The staff was friendly and attentive, the food was delicious, and the atmosphere was amazing from beginning to end. Every detail made our stay feel special, and we truly enjoyed the experience. I would definitely recommend Beloved to couples looking for a luxurious, intimate, and unforgettable getaway. We can’t...

"Beautiful hotel and amazing food and service. Everything felt very luxurious and nothing was too much trouble. Beds were super comfortable too. Only issue we had was our room overlooked the marina side with a flat mosaic roof beyond our balcony and there was workman on the other side every day we were there, meaning the balcony was unusable."

"Very nice, peaceful stay."

"Excellent service by all staff and delicious food all the time!"

"Wonderful, will be back!"

"Todo estuvo excelente. Un hotel para ir a descansar y desconectarte. La comida deliciosa si volveriamoa a ir."