Khách sạn gần Trung tâm Thông tin Du khách Sugarlands Great Smoky tại Gatlinburg

"Very clean room and setting. Quite and nice place"

"Very family friendly, rooms were clean and good size, staff was great"

"Very nice staff with spacious rooms. Cleaning staff was excellent. Breakfast room was very small and cramped when trying to get food and coffee. Food selections weren't great and the coffee imo was not drinkable but tastes vary. Overall a pleasant stay with wonderful balcony views and sounds."

"We decided to grab an extra night that wasn’t planned. The girl at the desk the next morning not only booked us but gave us a discount!! That night when we returned, our room was cleaned, but… housekeeping forgot to make our bed and give us clean towels!!! When I went to the front desk and told her, she was not only shocked but said that she would send someone. The girl from laundry came quickly and took great care making our bed and giving us towels!! She was FANTASTIC!! The staff is...

"Nice place to stay!"

", very pricey for such an old hotel with paper thin walls you could hear everything from the rooms on each side and outside, also the fire department was literally right behind the building so sirens all night long were not pleasant"

"Great staff, great rooms, great views, great breakfast."

"Good"

"Clean rooms and kind staff make for a wonderful experience."

"It's very expensive to stay at the hotel but you get your money's worth . I highly recommend you buy your drinks at the regular store then bring them in if you don't you will be paying 5 dollars per drink. The food at the hotel is really good especially the play by the pool. You will see bears outside the gate so do not keep food in car or drinks"

"Location was great, really like the river running under my balcony"

"Everything was great"

"This is a great location with a great indoor pool. Be careful though because the local bears have taken to the valet business. So, don’t leave food in your car!"

"Nice size room with a balcony overlooking the river. Very good breakfast with many choices. Room was clean though some stains on quilts. Great water pressure with efficient hot water. Though the room itself was nice, the exterior could use updating. Door into room was peeling, and it took some time to empty the trash just outside the room."

"Nicw property.. right on main strip. Very convenient"

"The room was clean and towels were supplied each day without asking."

"The place its self is beautiful. The location is amazing. What was frustrating is on expedia they dont tell you about the addition security deposit. They also did not give us the code information until we were 10 minutes out. That was frustrating because we through it might have been a scam. Also there were packages left outside. We were asked to bring them in. Thats fine we did no problem but there was no where to put then that was not in our way."

"The room was clean and the building was well kept. The only complaint I could have would be how humid my room was, being right next to the pool, so that's my bad really."