Search Adults Only Resorts & Hotels in Xcaret

"Me gustó mucho lo limpia que estaba la propiedad, así como el mantenimiento que se nota le dan. La habitación muy bonita y con gran variedad de amenidades, tiene varios lugares bonitos para tomarse fotos, la comida en todos los restaurantes muy buena. Elegí este hotel para celebrar mi luna de miel y pudo ser una excelente experiencia lo único que lo arruinó fue el servicio de las personas en restaurantes, los host no te hacen sentir nada bienvenidos, no te saludan, no te sonríen, ni te voltean a ver, a los meseros los tienes que estar buscando para que te atiendan, no se acercan a preguntar cómo va todo y parece que les molesta que les pidas algo, que desagradable experiencia. Meseros como Vicente, zury los chicos del restaurante japonés muy bien, así como los recepcionistas y camaristas. Ojalá puedan capacitar a su personal y que traten a todos los clientes por igual, y recordarles que sonreír y ser amables es gratis."

"Resort is very updated and well kept-very nice and helpful staff, very clean and beautiful the only negative, which was no fault of the hotels, was the seaweed! it stunk so bad we didnt use the balcony we upgraded t, nor did we want to go to the bar because of the smell "

"Very beautiful, truly romantic place, great food, drinks and service. Highly recommend!"

"Reservation first the restaurant"

"This Hotel is amazing for families, if you are traveling with your kids, THIS is the place to go! food was very very good, lots of activities for kids, room was espacious and nice and clean. beach was beautiful. we LOVED IT!!"

"The Hyatt Vivid Playa Del Carmen is a great property. The rooms were big and clean. We even had a jacuzzi in our room. The pools were great and the activities were fun. The staff were all friendly and willing to help. There were plenty of restaurants to choose from, and the food was good."

"Great food, perfect location, staff had great attention to detail. Pools are clean, the entire property was very clean. beach view was fantastic. 5th Ave is a block away. "

"The hotel and their staff made our stay to be an amazing experience, going above and beyond to make sure we had everything we needed in the room for our two year old toddler. Highly recommend"

"This hotel was very big and beautifully decorated."