Search Hotels in Zazil-ha, Playa del Carmen

"The staff were extremely attentive. I was thoroughly impressed how the owner handled the government recommended lock down process. The rooms were well appointed and the bed was very comfortable. I would have rated this a 5 star stay had the internet worked inside the room. The location was great. We had close access to everything we needed including beaches. There is a price for this convenience. It is very noisy at night due to all the activities. I would suggest that the hotel owners provide guests with beach chairs. I would also suggest they let guests know that you have to run the water for several minutes before it gets warm. Overall, a great stay! "

"Breakfast was good but not that much options "

"Great pool/jacuzzi are. Close to 5th Ave and restaurants/shops/grocery stores."

"Location is great noise level is terrible if you have a balcony music was loud until 2:30 am. Quieter room without a balcony was dark and dingy, toilets didn’t flush properly unless you kept filling up the tank. Roof top is very small and in need of repair. The staff Gina and Diana were wonderful and tried to make our stay as comfortable as possible. Update your pictures!!!"

"Clean and spacious appartment AC wasn’t working great and laundry wasn’t available but the location is great and the rooftop pool area was amazing "

"We were quite pleased with our accommodations, stayed for 6 nights. Great location! Clean room, friendly staff, wonderful restaurant Francesca’s in building and others so close. Quiet area, except for some construction around, you can hear some entertainment at night but not enough to keep you up. The pool area is nice, a bit slippery on the deck…could have more loungers instead of all those other chairs, and bar type. This area has grown so much and continues to, since we came 8 years ago. Overall pretty good value. . "

"Great place. Nice people. Good location. "

"Everything as excellent. I look forward to staying here again"

"This was one of the worst layovers I've ever had. Every sheet, pillowcase, and towel was stained. The bed had no sheet at the bottom of the bed. The plastic plates and cups were disgustingly dirty and the receptionist had no clean ones. I asked for 2 paper cups that I had to pay for... The place seems more like a student dorm with people coming back all night talking, joking for long. It doesn't help tha"