Search Hotels Near Cabeza de Toro Beach, Punta Cana

"The resort itself is a 4/5, the food is not bad and the buffet has many options and good for breakfast lunch and dinner. However, the staff are so rude and pushy. We were physically harassed by “animacion” staff to participate in games we didn’t want to. and by physical i mean grabbed and pulled and shushed and tried to force into participating after multiple times saying we’re not interested and no thank you. We also had such a difficult time with the app. we could not set it up or get ahold of the front desk to help us get basic things like towels. multiple times our room was cleaned and all of our towels were taken but not restocked. 20% of the staff were kind and welcoming and made for an enjoyable experience but honestly this resort cannot be 5 stars like advertised if their staff has as bad of manners as what we experienced. We understand there’s amenities available but we were so sick of being harassed everyday to do the spa, play volleyball do excursions or purchase unnecessary souvenirs on the beach. For the most part we did enjoy our stay outside of these experiences. Would i recommend someone else stay here? definitely not but that’s simply because of the way we were treated by staff. and mind you we did tip occasionally when service was good. so to end this review honestly it deserves a 3/5. Good enough but would not return."

"The resort is amazing- from the beautiful grounds to the super friendly and accommodating staff! Swim up pool bar(Carols, Ashley and Lionel) is always energetic, Dominga , Ana, Marta at Thalassa as well as Jose making eggs- are always so kind and generous! The food is good and it’s a wonderful relaxing resort to unplug and unwind. 10/10- been here over 12 times and we will be back soon!"

"The staff were very pleasant, helpful and welcoming, bartender played good music and drinks, birthday dinner was great the steak was perfect and they surprised me with a birthday cake. Will definitely visit again"

"Awesome room, super clean and updated. Great views. The beach was beautiful, the pools were amazing. The staff were EXCELLENT. Everyone was so friendly, our Expedia agent was especially helpful as well as the front desk people. Great food as well and the shows were awesome."

"Place was nice and food was decent. Had a great time"

"I’ve visited this resort 4 times. And I absolutely love it."

"Very good "

"Muy buenas ubicación, decoracion, staff, entorno y desayuno. Inodoro falta de acondicionamiento y toalla con diferentes tonalidad de blanco."

"Breakfast was the same 3 days in a row but it was good but repetitive."