Khách sạn Chalfont St Giles

"Our room was very hot. We realise there is a heatwave, but the windows wouldn’t open much to bring in any additional air. The bedding was not clean, hairs on the linen. The shower was blocked and would overflow from the shower tray. I had to stop the shower 4 times to give it time to drain, and had to declog the shower of hair from the previous guests. The bathroom floor was sticky, the hooks had broken off and so there wasn’t really anywhere to hang a towel as they hung on the floor on the...

"Great air con!"

"Amazing location near the tube and central to west London. Hotel was comfortable- AC is central and not controlled by the rooms so keep that in mind if you’re going on a hot week. One major issue is that they are understaffed. Essentially no one picks up the phone if you call the front desk to ask any questions. It can be very frustrating if you need help. I gave up on asking them to fix my safe as it was not working. Overall comfortable and good location but keep your expectations low as...

"Very short stay but excellent service nevertheless. Thankyou"

"Location was amazing! Rooms are dated and a little musty. Breakfast is limited and service was quite slow in the morning."

"Norman was so friendly and helpful at the front desk; it was a pleasure to see him each day. The air conditioning worked almost TOO well! Great location. Would happily stay here again."

"This is a great hotel- very close to the Kensington High Street station for easy travel. It is a big hotel that offers an amazing breakfast option."

"Clean room"

"No parking. Rooms are not sound proof. If you are looking for a place to put your head…done. Otherwise, move on."

"Great"

"Great staff nice rooms location fabulous"

"L’endroit était propre. L’air climatisé fonctionnait à merveille. Le lit était confortable. Très pratique, près d’une station de métro, épiceries et restaurants. J’ai apprécié les bouteilles d’eau. Je recommande!"

"Brilliant staff and services. It was my first time staying here. Will definitely be visiting again. Very accommodating. I would like to thank the receptionists Esse and Hafsa for the a nice and easy check in and check out service with smiles on their faces. All staff including catering and housekeeping were polite and if I knew their names, I would have mentioned them. Lovely experience."

"The staff are nice and the location is good! The bed was comfortable and pillows were fluffy. There is an ice water machine with good water. The room design features I did not appreciate were the sink bowl is too small and far from the faucet so it’s hard to keep the water in the basin, and the shower doors are a bit hard to open and close due to the accordion design. It was a hassle to use the app based room key, regular key cards are much better."

"The room was okay but had definitely seen better days and the fact there where building works that started at 0900 and which we where only told about at check in wasn't nice."

"Fantastisk engelsk frukost som fylldes på kontinuerligt av kökspersonalen."

"Excellent location and the staff were terrific. Breakfast was good and good start to the day. Rooms are dated and small but the beds are comfortable."

"We stayed for two nights, Ruby Zoe is the perfect hotel base for Wimbledon and central London. Notting Hill also has some great eateries locally. We were assigned an accessibility room which wasn’t required but was clean and spacious. Staff were friendly and accommodating. We didn’t eat at the hotel but had drinks at the bar which were very good! If we’re ever back at Wimbeldon or visiting family in London I wouldn’t hesitate to book the Ruby Zoe again."

"Near Westfield and the tube station."