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"This place saved me after having spent three nights in an awful accomodation. Checking in was a bit complicated thanks to Expedia, but the hotel were so kind they saw how stressful it was an upgraded my room on the second day."

"Best trip ever "

"Really good location but horrible conditions at the rooms, they haven’t updated the rooms since 1970’s, staples coming out from the carpet and horrible bathrooms! "

"Yes"

"Excellent staff"

"The room was not what you would expect from a 5 star. The supposed double bed was closer to a single bed and the humidity in rooms led to pillows + sheets being damp all the time. No amount of AC, ceiling fan or anything could help. The elevators kept going out of service throughout the trip and the AC in the elevators wasn’t working many times. The food at resort wasn’t good and we kept leaving to eat at the strip. I never leave reviews but I feel the need to because somehow all reviews before we chose this place failed to mention these things. This is our second stay in Cancun and we can confidently say this is closer to 3 star resort. "

"Yes the room was clean. Staff very accommodating. Breakfast was great."

"Adult pool was amazing. Food was great. Staff were so friendly. Chantal and Ivan at the adult pool were so welcoming and friendly. "

"Good"