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"The hotel is packed, only one elevator is working, and there are long lines to check in and OUT . There is only one person to do everything"

"Good hotel for price and location.....older amenities..bed creaking with every move.....overall nice place but definitely older NYC feel"

"Parking!!!! Probably the most reliable parking in Manhattan super easy super friendly valet! Cost was not horrible honestly. Great building super nice super nice room. What a hotel! Only problem was slow elevators but hotel says they are modernizing it. Will 100% come back to this hotel one day"

"Nice hotel, but not what I was expecting for the price. If there were amenities, I didn't notice any. I paid for a better view, and wasn't really happy with what I got, but that may just be how it goes sometimes. I wouldn't stay here again though. I'm positive I could have gotten a hotel better suited to my tastes, probably at a lower price."

"Everything was good"

"We had trouble with our room two days in a row they attempted to fix but could not so the changed our room from the 22nd floor to the 30th and were very apologetic. The room was amazing with great views."

"Nice place, comfy beds, nice staff. "

"Loved my room!! Clean, spacious & a nice & cozy ambience!! Very close to good restaurants & walking distance to so many goodiesss!!! I definitely recommend this place!!"

"Rooms were very clean and sizable, and the location was absolutely perfect! We were here during an AC outage and heat wave, so we were quite uncomfortable to be honest, but the staff were very friendly, accommodating, and made things right with no questions asked. We will definitely be staying here again!"