Khách sạn Englefield Green

"Terrible customer service, property is nice, upper management customer service is poor "

"日本のホテルと比べると清潔感は劣る点はあった（椅子の上に食べかすのようなものが少しあった、タオルに髪の毛がついていた）が、比較的清潔だったと思う。"

"I asked for a quiet room and they found me a lovely peaceful room so that I got a good nights sleep after a very long day. Very much appreciated, thank you! Breakfast was very good (I did look around at the takeout options but the in-house breakfast was better value). Location was really convenient and as lone female traveller, I felt comfortable walking around during the early evening and morning. "

"Great location. Nice, quiet street"

"The breakfast last year has been amazing, it was one of the reasons I returned to this place. They told me that they exchanged the bakery that they buy their pastry from. Now they offer cheap and tasteless products, probably from the supermarket. Very disappointing, you can do better, Mason&Fifth Team."

"Clean room, responsive staff, great area, super close to Paddington station, and 15 min. walk to Notting Hill. The room is incredibly small, barely any space for the two of us and our three bags, so better if you're single or only planning on sleeping and showering! Otherwise, great stay for a good price :) "

"Lovely little place to stay. Easily walk to two different Tube stations. Rooms are small, so may not work well for long stays. AC and heating work well. Everything was clean and well maintained. "

"Amazing staff"

"Sauber, freundlich, leckeres Frühstück "

"The staff gave wonderful dinner recommendations. Loved how quiet it was in our room. The breakfast was worth the price as it was especially good. A lot of variety and all fresh and well made. "

"Cheery service, very clean and couldn’t be more convenient to/from Heathrow. "

"エアコンもあり、快適でした。 今回はフロントがある建物とは異なる入り口から入るブロックの部屋でしたが、チェックアウトはフロントに行かずに玄関のBoxに鍵を投函すれば完了でとても便利でした。 すぐ近くのビクトリアコーチステーションおよび周辺にさまざまなバスが通っているので、どこに行くにもとても便利でした。 ロンドンのバスはクレジットカードのタッチで乗れますし、google mapのルート検索との相性もOKです。"

"Was a good hotel except for two separate interruptions in the morning by housekeeping wanting to clean the room. When checkout is 11am, please don’t keep harassing your guests. Breakfast was ok. Standard fair. Coffee not that great."

"Staff amazing, hotel dated but very clean, breakfast okay."

"The room was clean and had a coffee/tea bar. The shower was very small. I loved the boutique feeling of the hotel and it felt private and pretty quiet. Also, location was great. Close to multiple tube stations and good walking distance to Notting Hill. There is a narrow stairway up to the lift and some stairs also to get to the rooms so it would not work for someone with mobility issues. "

"Exactly as pictured. Room clean and comfy. Breakfast was fresh, tasty and plenty of options. Centrally located by Victoria train station so easy to get around. Room faced busy street but double insulated windows made the room quiet. Will stay again."

"Breakfast was do able"

"A very warm welcome and early check-in which was much appreciated. Check-in was highly efficient. Doormen were very friendly and eager to assist. If anything, front of house service was a little overbearing. I fully appreciate that staff are striving to deliver the most attentive service, but at times it felt more intrusive rather than helpful. The room was finished to a fair standard, but lacked the luxurious feel of 5*. The breakfast buffet is adequate, but not outstanding. There is a basic...

"Nice modern hotel. Having a kitchenette was really useful. Two modest downsides: 1. TV was mounted on wall BEHIND the bed so you can't see it! Bonkers! 2. I don't mind that housekeeping is on request. But since my room had tiny bins, minimal towels and no spare toilet roll for 3 days you basically had to request daily housekeeping anyway."