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"Staff were all fantastic. So friendly and attentive."

"Very friendly staff, good location"

"Ideal para ir en Familia"

"Todo increíble, repetiría la reservación sin pensarlo"

"We truly enjoyed our stay. The staff were incredible, so kind and helpful. It’s truly a family resort. Lots of kids. I was a little disappointed with the food in the restaurants except for the Italian one. It was delicious. I could leave the others. I would return with my grandson."

"Excellent staff, water down alcohol drinks and expensive, other than that, it’s worth the visit"

"Personal amable, amplio estacionamiento, limpieza aceptable, agua caliente intermitente, temperatura helada (18ºC) aún y con el aire acondicionado apagado (habitación en 4º piso)"

"Friendly helpful staff and very clean resort!! Loved it!!"

"Great location Easy access to to attractions Beach front view is awesome"

"One of the best family resorts in Cancun. Newly renovated and absolutely stunning. The beach, food, and the staff are amazing. Specially the breakfast buffet I enjoyed the most. Gabriella and Angel were one of my favorite and my wife’s. They treated us like family and as well as the rest of the staff. I definitely recommend this place. Five stars all day. Thank you beach palace and also wanted to say special thank you to Gabriella and Angel. We will be back soon 🙌"

"The beach view was fabulous. It was clean. I wasn’t aware that the facility was under construction, so the food options were minimal."

"The room was somewhat low in quality. Cabinet handles were loosening, and the bathroom lacked a hand towel. Hangers were coming off in the bathroom as well."

"Ulysses the waiter is by far one of the best waiters in the business. Make sure you find him when you are there. The preferred section was overpriced in my opinion but that is the only area to access the water without killing your feet on the rocks. They have lots of pools, the food at the Portofino restaurant was the best and the Buffet breakfast had a wonderful crepe and omelette chef."

"Food was not great, the buffet was absolutely terrible. Restaurants were just ok but not options on the dinner menus. Room view was great! This resort has the potential to be much better if they improve the food quality and actually open all the things the website says it has. Lunch options were very minimal and the same thing every day."

"The room was clean and conveniently located near Caracol Beach and Plaza."

"Es un hotel que funciona bien para ir de trabajo o para estar en el destino a un bajo costo. Las habitaciones cumle"