Search Hotels in Playacar Fase I, Playa del Carmen

"My family vacationed here and had a great time. Plenty of things to do for kids and the food was excellent. Both Los Murales and Kinoko were great dining experiences. I’d like to call out Raul at the Sol Grill for great service he provided."

"amazing"

"Everything was well kept, food was really good for an all inclusive. "

"Condo well located- short walk to shops, beach, restaurants and groceries. Staff was great! Our only issue was that we stayed for 2 months and our unit lacked cooking utensils."

"I have been to many resorts of the years and this had to be one of my favorites ! Food was great. Service was great and the resort was clean with lots to do ! My only suggestion would be to wear water shoes in the ocean !!! My father in law stepped on a stonefish and had severe pain swelling and got very sick ! Lisandro was the man ! Concierge was great and very helpful. "

"Very nice boutique type of hotel. The room was beautiful with a nice, comfortable bed. It lacked ammentities beyond soap, shampoo and a coffee maker. No robes, slippers, toiletries or mini bar selections. Staff in general, was cordial, polite and helpful, but my interactions seemed transactional. Food service and selection varied. The italian restaurant was the best, especially the outdoor seating. The Grill also served a great fillet. The buffet was OK, but just a standard selection of dishes. What diminished this hotel was it felt cheap, meaning everything had a price or restriction. A card to get a pool towel, a CC hold in case something was damaged in your room, room service charge was $10.00 per delivery, the cabana fee was$125.00 per day. I mentioned the lack of room ammentities. The 2 major negatives, for me, my opinion, were: outrageously loud music and DJ at the pool for hours in the afternoon. The constant, strong percussion beat that i couldn't get away from. The other major issue was the pool opened at 7:30, however by the time i got to the pool at 8:00, every single chair and umbrella was taken with a towel and personal item, meaning they space was already taken. However, most days, many chairs were unoccupied all day long. The 4th day of my stay, i went to the pool at 6:50 AM, 40 minutes before the pool opened, and again, every chair, lounge and umbrella were taken. A complaint to the concierge did not correct the situation. "

"Pools were nice and ambience was excellent! Food was amazing as the selection changed from day to day. Staff was very professional however the Barceló concerge could be pushy at times with special rates and discounts. All in all i would bring my family back again. "

"The Laguna Villa was truly lovely. Staff were great. Food was more than good enough. Will stay again."

"Yes"