Khách sạn gần Bến Phà Punta Sam tại Punta Sam

"Everything was fine more or less. Liked the place service needs to improve "

"Wonderful small, quiet resort. We had a wonderful 4 day stay. The staff are wonderful and very responsive and helpful. The only inconsistencies we experienced were in the mixing of drinks - you may get different results depending on which bar you are at. The plant based menu was also hot or miss and could be improved to add plant based proteins. If you are vegan, you’ll need to bring your own supplements as the meals contain . "

" All is well until the hotel decided to host Passover for about 1500 people that were coming in and started shutting down our accommodations. We ended up with three restaurants left on our last two days because they were accommodating the group coming in. They also forgot about their regular guest and were more attentive for the ones coming in, which was very disappointing."

"Rooms were spacious and very clean. Food was delicious and the service was beyond expected at all areas of the resort. "

"We just returned from a wonderful stay. The service at the pool and the beach was amazing! A breakfast buffet at Mercado 19 like I've never seen! The room was great too. The only complaint, if you can call it that, was with the ocean view. Although we paid for the ocean view, it was more of golf course view with an ocean glimpse! That being said, we can't wait to return!! "

"Everything was just kind of OK. Nothing stood out as great."

"Amazing property and fantastic service! Highly recommend and will return!"

"Staff was amazing! Jorge, our poolside server, was our personal favorite! "

"Excellent!"

"Ah-mazing hotel! They are extremely accommodating & I’ve already booked another trip for the 2 story room. My only critique is the food could have been better. "

"Everyone was amazing. The bed was fabulous. Lots of pools so not crowded and such a great beach"

"The resort is beautiful and I enjoyed the food options. Only complaint was the elevator in our building wouldn’t always be working."

"Very friendly staff and clean. Service is great."

"This was my family’s second stay at The Grand Palldium in Costa Muejeres. It truly feels like a paradise away from the hustle and bustle of every day life. The grounds and the property are beautiful and well-manicured. The spa was extraordinary - the hydrotherapy circuit was refreshing and relaxing. The services were comparable to a high end spa. I had a facial that left my skin looking fresh for days. To get around the property there are golf carts and boats. My family had fun picking which...

"We had a great time at this resort. Our group had one adult and two kids with Celiac disease, and the staff was really accommodating about showing us what we could eat and making special gluten free food for the kids. The resort was beautiful and the staff was very helpful and friendly. We had a jacuzzi loft suite in building 12 and it was HUGE. The butlers in building 12 were great. No complaints. "

"Clean rooms, some friend staff, old property, "

"The hotel is very relaxing and the rooms are spacious. The breakfast in the morning was perfect to get you going with a view of the ocean as well. There’s even a pool that allows for some relaxation and escape from the sun. A perfect retreat, which still allows you to explore the village."

"We love the location! It can’t be beat for beach access and next door food. "

"Super Lage, fussläufig direkt neben dem Fährterminal , Balkon mit Aussicht auf Cancun und Sonnenuntergang. Leider kein Aufzug."