Independent, Upton Noble, Shepton Mallet

"This is a wonderful hotel with great service, really comfortable rooms - and the fact that you can access the thermal baths is the icing on the cake! Just a few minutes from the station and the main shopping and tourist areas, the hotel is really well situated yet feels like an oasis of calm. The one minor downside was that the restaurant wasn't open on a Monday, but there were plenty of dinner options nearby. It is one of our favourite places to stay in Bath and we would highly recommend it."

"Yes excellent. I am a proud Bathonian although I moved away as a student. The Francis is truly exceptional hotel worthy of this wonderful city"

"Very helpful staff"

"Enjoyed our stay, very handy for the cave Christmas event we attended. "

"Just perfect "

"Really nice stay, breakfast was wonderful and plentiful and the shower was amazing "

"Fantastic Hotel, less than 10 minutes from everything you could ever want to see in Bath! Would recommend skipping the hotel car parking and using the nearby Podium Car Park - £18 for 24 hours, very secure and had no hesitation leaving the car there."

"Lovely hotel in Bath "