Independent, Burton, Chippenham

"Friendly staff, simple check in, modern rooms and design"

"This is a wonderful hotel with great service, really comfortable rooms - and the fact that you can access the thermal baths is the icing on the cake! Just a few minutes from the station and the main shopping and tourist areas, the hotel is really well situated yet feels like an oasis of calm. The one minor downside was that the restaurant wasn't open on a Monday, but there were plenty of dinner options nearby. It is one of our favourite places to stay in Bath and we would highly recommend it."

"Yes excellent. I am a proud Bathonian although I moved away as a student. The Francis is truly exceptional hotel worthy of this wonderful city"

"Friendly, helpful staff, good food and beautiful room. I would definitely stay here again! "

"Very helpful staff"

"Clean room, easy check in, staff are nice. Corridor outside our room smelt a bit damp so probably could do with being aired out. "

"Great location and clean, warm room with nice touch of providing a bowl and towel for our dog. Also very nice breakfast."

"Just perfect "