Khách sạn Puerto Morelos

"Great"

"."

"Nice staff and clean"

"I had a very good vacation. Resort , food, service, fun was perfect. I will recommend to everyone."

"Love it!"

"Margaritaville doesn’t have buffet service for lunch nor for dinner. This fact didn’t like my husband and me. Besides, they do not have a variety of restaurants. Other negative issue is that the minibar in the rooms is not provided by beers nor sodas, only water. We regret to note that it was the first time that we found that a resort in Cancun/Riviera Maya does not have these facilities. For this reason we would not recommend to spend your time nor your money in this hotel."

"There is NO getting into the ocean. Property located off the beach but it is full of sargassum and Ocean Coral is not doing anything about it. They have a small plow clearing some over on the privilege side but still not enough to get in the water. The food was awful!! I got sick day 2 and probably lost weight during this trip! We were lied to about what the gifts we would get to attend their presentation, raccoon poop sat on the steps for a couple of days before it would be cleaned up, balls in...

"Très bien merci pour votre gentillesse"

"Room was absolutely beautiful with picturesque views. Room was exactly as shown during booking. Property is very clean and quiet. Gali, Ramses and Adriana were always present to make sure my stay was comfortable. They were great to talk with and excellent resource to good food spots. I will definitely come back here."

"Family friendly, lots of room to spread about the resort with so many amenities. Staff is exceptionally attentive and friendly. Food is good, not US but still wonderful to try new foods. Entertainment schedule fantastic, and thr resort App was great."

"The property was very nice and clean, however our experience was over taken with the “ concierge” that was offered to us to help us while we were there for things like reservations. Upon arrival a “ concierge” was assigned to us. Then his 1.5 hour spill ended up like a time share pitch. All we wanted to do was get in the pool after a long day of traveling. He badgered us until finally we had to get very direct with him and say no to him and his people over 10 times. Very high pressure! I...

"The room was very clean and it was cleaned every day. Outdoor pool was also very clean and all staffers were very kind and friendly."

"Positives: The hotel is clean and well-maintained, even if the rooms feel dated. The gym is basic and the beach unfortunately out of commission due to seaweed, the drinks and entertainment staff were fantastic. The breakfast buffet was also perfectly fine, and the Asian restaurant was genuinely decent. Service: Unfortunately the restaurant service elsewhere was exceptionally poor. Servers were incredibly slow and frequently forgot orders, forcing me to grab my own drinks after waiting 15...

"We usually avoid AI hotels due to the usual loud music and organized pool/beach activities. This hotel's website uses words like peaceful and relaxation away from the hustle and bustle of the city We checked in during the Mexico/South Africa Fifa world cup opener. Noise and distraction were expected. We had booked a jr suite where we could "enjoy the beautiful scenery of Puerto Morelos, which combines nature with the picturesque streets .." We, regrettably, were given a pool view room, close to...

"The staff was amazing no matter where you were and what you were doing! Definitely would go back"

"Great location - steps from the beach and minutes from the main strip/restaurants etc. The unit was clean and just as advertised. The small pool was perfect for our young kids. The host was friendly and helpful - she provided beach chairs and toys upon request."

"Clima agradable"

"Our stay at SOTA was nothing short of amazing. The drive to the retreat was not too out of reach, and made sense, as we were in the jungle of Puerto Morelos. We arrived a little later than expected, but greeted upon arrival at the gate by the staff. We were helped with our luggage to our stay, and we were stunned at every step! In our unit, there were fresh fruits waiting for us on the table. Our room was surrounded by glass looking out into the jungle, and every room had access to opening...

"Piscine et apéros sur le toit 👍😀"

"Las toallas estaban muy manchadas se veían antiguenicas me pegaron un hongo en mis piernas "