Resort tại Caribe

"I recently stayed at Princess Resorts with my family and had a very disappointing experience. Before arrival, my daughter spent weeks trying to update my reservation from two guests to one. Expedia and the resort kept redirecting me to each other, and no one resolved it. As a result, I was overcharged for a two-person stay. During the stay, housekeeping woke my family 2.5 hours before checkout by banging on the door and yelling, despite the “do not disturb” light being on. Service at the...

"Nice but on top of the bill for the room no parking"

"This is my second stay at the resort, given that it was at full Easter capacity it was excellent service. From check in to check out and all in between. Towels, food and bev, room cleanliness-all the staff were very pleasant and helpful. The hotel had plenty of activities to entertain the whole family from kids to adults, we were able to find space by the pools whichever we went to so they were very well prepared for a full house… The food was great, the only thing we found tricky was...

"The staff in restaurants and pool area are the worse "

"Felt super comfortable. Ravi and Luke were very nice. "

"I will never come back to this resort the staff was very rude, room service didn’t come several times, mini fridge was not refilled, my child was leaning on the glass wall on walkway the glass broke and he almost fell through it, the atm only gives pesos the casino only accepts American dollars and they won’t exchange "

"Beautiful property, well situated for visiting El Yunque and Fajardo. Beautiful beach."

"I loved the fresh made to order omelette breakfast and my kids really enjoyed the pool and short walk to the beach. Would definitely stay here again."

"The Staff at the front Desk, Christian was very unprofessional, disrespectful and needs to be removed from dealing with Guests. "

"Smell in lobby disgusting..elevators didnt always work...rugs in halways needs to be changed out(dirty)..the bed in room was not comfortable (about to fall apart) ..need another exit to make it easier to get to the beach..."

"The hotel was beautiful, however there were a few details that were overlooked and some water issues. The whole week we were there we did not have hot water in the shower and were told it was because of the high occupancy. There were also some basics in the room that were missing such as wineglasses, corkscrew and when we asked we were told there would be a delivery charge to get them. The bathrooms at the beach/pool that are shared with the Reef were out of order because they had low water....

"The property is beautiful with beautiful ocean views. The beach is clean, water is clear."