Khách sạn trọn gói tại Punta Cana, từ 5.799.360 ₫

"Je suis très mitigé face à notre séjour au Serenade. D’une part, le site est magnifique, la nourriture est excellente, la plage et les piscines sont sublimes. Certains employés sont biens et d’autres non. D’une autre part, certaines situations sont arrivées lors de notre séjour avec certains membres du personnel que je juge inacceptable. Pour vous mettre en contexte, nous étions un groupe familiale avec un total de 8chambres. Tout d’abord, lors de notre enregistrement vers 23h. Mon...

"I loved this hotel, food, staff, conditions. I just would like they can have more dancing activities at night or shows!"

"The resort was great , pools were amazing , clean , plenty of seating areas , the beach was really nice , food was great and staff very friendly. For the kids the water park was a blast with the ice-cream shop and the Yolo restaurant offering lunch right next to it . Over all is worth every dollar. "

"Nice hotel and beautiful people "

"I paid around $500 extra for the VIP upgrade. Included was top shelf liquor. What they failed to mention was that while six friends were having their drinks delivered poolside I had to get out of the pool dry off get dressed and walk 5-10 minutes to the VIP room, which was the only way I could get my VIP drinks. I also was supposed to be able to make reservations. NOPE. A few people I met paid less than I did for their VIP experience and they had a “butler”, I did not. I purchased a...

"The staff and facilities were absolutely fantastic. When we arrived, they were always very professional and welcoming. Our shower drained was clogged and it was fixed within 30 minutes. The food and drinks were truly all inclusive and I cannot begin to describe how shocked I was from their quality. Their steaks, ceviche, hibachi, and buffets were next level for an all-inclusive resort. Their spa was great. I got a massage and they had hydrotherapy and dry saunas that you could use prior to...

"Well kept"

"The rooms were decent and cleaned regularly, which I appreciated. However, there was a lack of consistency with what was restocked daily, which became noticeable during the stay. Room service was quite disappointing. Each time I ordered, the wait was around an hour, and unfortunately, the food often arrived cold. The resort itself felt limited in terms of activities, with most things closing fairly early and not much variety available throughout the day or evening. Dining was another...