Khách sạn Chan Chemuyil

"Un lugar muy bueno si quieres descansar y relajarte. Alejado del bullicio y tráfico, me gustó mucho"

"The place is clean, stuff is friendly, but I don’t think I will come back again. The last day of my stay one guest was aggressive towards the wife and the hotel stuff didn’t want to do anything"

"The staff here are very friendly and helpful, which sets the tone for the whole experience. Its a well designed artistic place, worth checking out . The entire grounds is like a small village, and they offer massage, a full restaurant, beautiful lounge areas."

"The staff were very nice and charismatic. There were not a lot of people there which was nice in our opinion. Right in the beach. Beach chairs/beds and a pool right outside. We had our own little patio. There was a little thing of water next the stairs to the patio- I thought it was a bird bath- partner let me know it’s to wash the sand off your feet- simple but I really appreciated it. We always seen somebody cleaning in the distance. It’s walkable. It’s in a sort of gated part of Tulum....

"Hubby and I loved the view of the sunset right outside over looking the ocean which was literally at our back door. This place is super relaxing and the staff is always very friendly, welcoming and helpful. We didn’t spend much time at the pool but it appeared pretty clean. It was the best option because the ocean was full of sargasso. There is a restaurant on the grounds and the food is always scrumptious. On our last day hubby and I had gotten to the restaurant to late for breakfast but after...

"We stayed on the main floor and it feels like it’s our own house on the beach. Luckily no one was around so it feels very nice and private. The 3 bedrooms with their own bathrooms were wonderful for layout and the common rooms of kitchen/living room and dining room were great for all of us to spend time together. The beach view was wonderful but the sargassum just ruined the experience as we couldn’t use the beach at all as there was so much weeds on shore and in water despite the staff hauling...

"I love this little town. Been going there for many years and love the hotel. Staff helpful. There is no elevator for those who need one. We were on the 3rd floor which was fine but if you have issues it could be a problem. As I said I love the little town but they are losing their beach. The sargassum seaweed is a real thing and starts in the early April or so and lasts for a while. All of this saddens me but may not go again as it is not pretty and the staff was working continuously to...

"We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!"

"Friendly staff, great food, service and amenities!"

"Excelente lugar para descansar y relajarse. "

"Bar , restaurant next door good food . Room ac only in bedroom , living area could be warm in hot season Staff and grounds in good condition, except for the seaweed but this problem was up and down the coast"

"I absolutely loved this hotel, the pool, the architecture, it was pretty, very clean, the staff was amazing, and helpful. Thank you!"

"Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely."

"The website and reviews are completely different then when I stayed there. The bedding, sheets, towels, robes, everything had stains on it. The building is really run down, structural damage, cracks in the walls. The bathroom shower is gross. It flooded water was running out the shower into where the toilet is. The beach is completely useless so many rocks no where to sit and relax. I cant tell you when the water has ever been changed in any of the pools they have. Especially the ones in the...

"A beautiful place, very quiet and peaceful, not like the huge resorts further along the coastline. It is quite simple, with a small pool and two small places to eat. The only unfortunate thing was the seaweed, but there is nothing to do about that. They try to clean it up but it is way too much. But the hotel itself is great, we loved our stay!"

"Unexpectedly, clean and hospitality is amazing"

"Absolutely serene, peaceful little cabin… Such a wonderful experience."

"It’s a spectacular family friendly hotel in the heart of Tulum. Tulum doesn’t have big all inclusive resorts so the little extras at La Zebra make it special. A terrific restaurant over looking the water, a basic mini golf course on the roof kept my son entertained, a small pool to refresh in and multiple beach side bars with great waiter service made relaxing at the beach the best. Beautiful room with small plunge pool to unwind each afternoon. Finally in a quiet area but literally steps from...

"We loved the hotel's location in the National Park and on the beach. The restaurant was delicious, the staff were helpful, everything was great. We loved the free breakfast! They gave us bikes to use and we were able to visit other hotels for dinner each night and feel safe doing so. We walked to the ruins and took the electric shuttles. The only things we'd have changed was to have the bar and/or restaurant open later so we could grab apps or drinks in the evenings. We were also quite confused...