Khách sạn gần Bãi biển Virgen tại Playa del Carmen

"Incredible hotel, well thought out with attention to detail. Our butler Jean-Luc was extremely helpful and reactive with all of our requests. Loved that it was smaller occupancy compared to other hotels in the area, with plenty of opportunities to see flora & fauna. We really enjoyed the meal at Woodend, breakfast was great, but found the lunch/dinner food at Casa Mayor to be a bit mediocre. Spa was wonderful, Claudia gave a great massage and the hydrotherapy pools are a nice touch. Also very...

"The room was amazing and the staff is very friendly "

"I love the property clean and new, I love doing wakeboarding, I love Otis junior the dog . I dont like the equipment for wakeboarding, its a very expensive sport and the boards, biddings, safe jackets everything for it is very old and they are all broken "

"Super good"

"Beautiful property, friendly attentive staff, great entertainment staff, pool and beach area were very nice. Food was very good. Definitely will come back to this resort! "

"Super underrated, we booked this trip before looking at the reviews...so we didn't really have an option but just to thug it out and see how it goes. Bam, best trip ever. Food was great, staff beyond nice and soo much to do. Beach was as clear as day and much bluer than the beaches beside our resort."

"Overall, I had an amazing experience! Yes, the restaurant service—and occasionally the lobby bar—moved a little slowly, but the staff was so warm, friendly, and attentive. This room is hands‑down my favorite of all the adults‑only resorts I’ve stayed at. The grounds are gorgeous, the overall aesthetic is stunning, and the entire vibe is incredibly relaxing. And the beachfront location? Absolutely perfect. Would I recommend Hyatt Zilara Riviera Maya? Without a doubt. Would I come back? In a...

"The staff was incredibly welcoming and helpful throughout our stay. The rooms were very comfortable. Food and drinks were excellent at all the restaurants , bars and coffee shops. Highly recommend for a truly relaxing escape!"

"Absolutely exceptional hospitality and care. Truly from the entire team but especially Yvonne, one of the managers. Wonderful food and very engaging and kind executive chef."

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"Customer service is terrible. Complained to front desk and they stated had to make a report. After several reports nothing ever happened. Hotel room AC did not work our first night. They then changed us to another room that the hot water did not work. One day the entire hotel did not have hot water. Need to have more dining options especially for breakfast. We were not members so we only had the buffet restaurant for 4 day stay. Outside of our patio smelled from the water . Disappointed in our...

"Hotel d’excellent niveau dans un cadre exceptionnel "

"Akbal Playa had an authentic Mexican esthetic and had the extra benefits of a kitchenette. I will definitely stay here again."

"Cleanest, most luxurious, most respectful staff in Cancun"