Tìm khách sạn ở Mexico và Trung Mỹ

"Swim out room was nice and clean. Housekeeping did a good job."

"Great experience"

"Overall I loved the experience (would definitely come here again). The only cons are the food and the liquor offered. Both of these issues can be resolved through upgrading to the Club option (which I will consider next go round)."

"Good"

"The staff was incredible! Food was delicious!"

"The air conditioning stopped working on the 5th night of our stay and wasn't fixed for 72 hours. We couldn't sleep in 90-degree heat. When I bought tickets on Expedia, I specifically requested a room with 2 beds. I was given a room with only one bed, and I was promised we could move to a 2-bed room the next day. It has never happened. Overall, the facility offered plenty of food, and the staff was polite. I have stayed in the other Riu hotels before. This one was the most crowded and the...

"Clean room"

"Expedia has the wrong policy for the hotel and hotel changed my beachfront swim up suite to a second floor room poor view. 1000 more for room Expedia wouldn't help and blame me for not call the hotel. 400 credit was offered but it not adequate . Staff was great and hotel is for relax no entertainment."

"Everything was excellent! Kid friendly atmosphere was a plus."

"We didn’t have any kind of view from our hotel room; all we could see from our balconies were trees and greenery. We had hoped for a water view or some kind of scenery involving water. The food was not as good as we expected, and the staff seemed less helpful compared to when we stayed at Xcaret Mexico. Most of the restaurant food lacked flavor, which was disappointing, although we did enjoy the food at Xcaret Mexico. Don't let anyone reel you in to go see Xcaret Mexico phase 2; it will waste...

"This place exceeded my expectations. The facility is beautiful and so clean. The food is amazing. The best food I've ever had on any resort and better than alot of restaurants I've been to. The room was spectacular. The staff is amazing, polite and super professional. I would recommend this to anyone looking for a peaceful, luxurious experience. Ill definitely be back."

"The service was so bad i booked a cabana no service was made even though we kept asking for someone to come take the service still no one showed up we had to leave The service there was bad i didn’t enjoy it at all it was clean yes but the service was bad"

"Amazing service and beautiful resort"