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"At check in we did not like the room but accepted it since it was just a short stay. I came down looking for a cash machine so we could have cash for tips. I was approached by one of the staff she introduced herself as Maroua if I got the name right she asked about my stay I mentioned our disappointment about the room. She apologized and quickly turned things around giving us a better room and explained it was due to the category room we booked. Very polite lady and understands guest satisfaction. I will come back again. "

"Wonderful staff! So welcoming… and the room was lovely… I definitely recommend!"

"Clean room Courteous and helpful staff Could not be better all round "

"The staff are very kind, helpful and accommodating. They go above and beyond their duties and responsibilities. My airlines lost my luggage and the hotel staff assisted me in where to purchase clothes and basic necessities for my vacation. The hotel is clean and the breakfast buffet is very good and they serve variety of good food. If you are planning to visit Marrakech, I highly recommend this hotel. "

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"Friendly helpful staff. I don't think there is need to clean the floors so much. Was worried about falling. And no need to clean floor during meal time but I can see why. Food was so good and varied. Great activities for everyone..pool maybe to be a bit warmer in colder months. Will highly recommend and return. "