Compare and book 5 Star hotels in Puerto Aventuras, Quintana Roo

"This was the perfect resort. So many activities for all age levels. Kids had so much to do and so many pools to choose from. Food was fantastic and always available from the restaurants to the buffet to the coffee shop and little lunch places throughout the resort. I would suggest getting the privileged level access as it opens up one to two more pools depending on age (there is one adult only pool) and also gives preference for booking the restaurants. The beach was also fantastic and clean and no one harassing you to buy anything. They do have people out on the beach to offer pictures, massage, braids etc but they don’t continue to ask if you say no. Service was fantastic. Every staff member we encountered was so helpful and friendly. Would definitely return to this specific resort as well as consider the hotel brand in new places as well."

"Clean rooms Staff is very polite Perfect "

"BEST RESORT for everything. "

"Disappointed with Grand Princess Riviera/Sunset. Our flight was canceled, causing us to arrive a day late. We got to the resort around 1 AM, had to carry our own luggage up two flights of stairs, and were told an extra night would cost 3 times as much. Staff acted like rooms weren’t available, even though the resort was empty and under construction. We were denied both a refund and the ability to shift our dates. Guests shouldn’t have to cover costs caused by circumstances beyond their control. Hoping for a fair resolution. "

"Staff was amazing, the rooms were OK but a bit outdated. "

"Awesome place to stay and relax. The beach wasnt as nice but the 7 pools they had there made up for it. A+++ on the food "