Independent, Aldeburgh, Anh

"A lovely clean, bright room with plenty of provisions. Very friendly staff. Evening meal was great. Everywhere looked well-maintained. The upgrade room was the icing on the cake. Thank you so much. 😁"

"Lovely place to stay, lovely rooms, lovely food. Polite and welcoming staff."

"The place was lovely and went beyond expectations! The staff were all polite and friendly and went out of their way to bring a room service call(i believe his name was Alfie) nothing was too much for him and he was super polite and efficient for all the time we wrre there."

"Comfortable room with excellent tea making supplies - and a good sized mug each! The floor fan was useful as it was very warm. The hotel kindly allowed a later check out with a prompt and polite response to our request. Check in was efficient and simple. The evening meal was superb - great value and the pavlova! Wow! Chef’s kiss! All in all - a beautiful historic building and a really enjoyable stay. We will return I am sure. "

"Fantastic staff, utterly brilliant Food and lovely spa area. I will be back. "

"The Gatehouse is amazing and the rooms 5 star. The receptionist was amazing pick us up and drop us off after lovely meal and drinks. Restaurant The restaurant staff were lovely and it was an extremely busy night for them. Starter was selection of cooked meats and wafers on wood board. Had steak with chunky fries and the sauce was amazing. Overall the food was star of the show. The lounge was quiet and classy the bar manager was a class act and great professional presence. "

"We stayed overnight, the staff on reception was so welcoming. We are in the onsite restuarant which was fantastic. We did not have breakfast as we wished to go to the front (which was nearby) and take a stroll before our journey home, Would definitely recommend. Room was only basic room but had everything we needed, comfortable bed."

"This beautiful, comfortable Hotel is in the heart of Saxmundham, moments from the station. The Helpful Staff, Callum, was wonderful. Everything was clean and comfortable. I would stay again."