Khách sạn Francisco Uh May

"We had booked for two nights and we left after the first night. The place is uninhabitable and we needed to find lodgings elsewhere. There were no blankets and we were cold in the night, no hot water, only 3 pillows while we were four people. There were bugs all over the room and a nasty smell. There was dog poop and dog pee all over the common areas. Definitely do not recommend"

"This place is great stay! The ambiance is jungle. It's a few minutes down the road from the main town so it is so quiet yet accessible by bike or car(they have bikes).There are only a few units so there is always space by the pool. The staff were all amazing. If you like Starbucks, they have it onsite morning and afternoon. The Continental breakfast was adequate to hold you over until you get somewhere for a meal. The rooms are beautiful. Better than expected. I definitely plan on going back to...

"best hotel in coba."

"Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything."

"Right on the beach where we saw turtle's nesting! Plenty of room. Well functioning air conditioning. Great value for money. We really enjoyed our time here :-)"

"Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely."

"Bar , restaurant next door good food . Room ac only in bedroom , living area could be warm in hot season Staff and grounds in good condition, except for the seaweed but this problem was up and down the coast"

"Lovely setting!"

"Encontré un par de cucarachas en la habitación"

"La atención de la recepción. Y de la llamada telefónica previa que tuve pésima. Con ganas de no vender. Y de la chava de recepción si atendió Pero les falta más atención al público. Actitud de servicio y que hagan sentir especial al cliente. Les ayudaría mucho En África así son."

"Me encantó el hotel todo muy lindo"

"Mucho sargaso"

"The Hotel is located in Jaguar park. It’s close to the Archaeological ruins, and Tulum’s downtown. I recommend to rent a car. Be aware of Guardia Nacional. Every time you drive through the entrance point, they will ask evidence of your hotel. And they can be annoying. They can deny the entrance to your hotel. Also, because it’s a park you are to supposed to pay daily entrance. But in the hotel they are very helpful with this matter. It’s preferable to visit in times when there is no sargazo (...

"Gracias, muy buena atencion, solo el tema d3l sargazo en la playa Gracias al concierge Alfred de expedia, fue muy amable y eficiente."

"We had our first family holiday here and got engaged. Everything was perfect from start to finish. The staff went above and beyond for us and made the engagement so special. The quality of the food in the restaurants is truely exceptional and we were blown away by the kindness of all of the staff. Truely not one complaint. We went to a 5* hotel in playacar for the last 5 nights just for a change of scenery and wish we had just stayed here as the service did not compare!"

"Best place"

"We had a great time at VR Tulum. The staff and food was great. We also got to see Turtles lay eggs 2 of the nights that we were there right on the beach outside of our door. My family and I had a great time!"

"Todo el personal increíbles muy amables y serviciales"

"Prachtig resort met klein zwembad. Huisjes zijn van riet en super mooi. Personeel is erg vriendelijk en behulpzaam. Wij waren niet in het hoogseizoen waardoor er geen keuken open was voor drankjes, lunch en diner, wel prima ontbijt. In de buurt is voldoende te eten en winkelen. Neem een kamer met airco. De kamers bovenin hebben geen airco en zijn niet te doen bij warmte. Parkeren kan op het terrein of voor de deur."