Britannia Hotels, Rufford, Liverpool

"Room clean staff very helpfull"

"Reception staff when checking i feel was a bit rude, bed was super hard and very uncomfortable! Night staff absolutely amazing! Went out there way to help us with the bed situation, day staff on check out wonderful just a shame on the staff when we srrived "

"This brand of hotel gets a terrible name, but I can’t complain about this venue. I paid £33 for an overnight on route to airport, was more than adequate and very affordable. Only small gripe was no interaction with staff on checkout but did appear busy. No issues whatsoever and book again."

"Very easy check in. Lovely large clean and comfortable room. Handy for everything. "

"Clean rooms , my room was rather small, with a three quarter double bed. "

"Check in and check out was easy, the room was clean and there was free tea and coffee. The hotel communal areas were very clean and the staff were very polite. Perfect for a budget stay. "

"The only problems we had is the shampoo and body wash was empty and the heating doesn't come on until 8 pm so the room was cold to start with. But that's it . The team where excellent and good / was brilliant. Would stay here again"

"I booked a sea view room. Stunning views over the Promenade. Look, it’s a very old hotel, so maintenance is needed constantly. Creaking floor boards and dated corridors. That comes with the territory. My room was superb, clean and bright. I was pleasantly surprised by the breakfast (12.50) if a walk in. Piping hot, good selection, spotlessly clean. Comfortable bed, nice and quiet, very helpful reception staff."