Compare and book 5 Star hotels in La Ceiba, Higuey

"Some staff was pleasant but overall many of them were rude and made us feel like we were bothering them. We paid a significant amount to upgrade our room for it to be dirty and outdated. The food was okay. Overall I do not plan on booking this resort again in the future. "

"Well kept property, lots of activities to enjoy, lots of restaurants, friendly staff Food was mediocre"

"A great property where you can tailor your experience. Each night we could walk around and there was always a lot going on, with different parties/activities and different vibes depending on what you want. I was very satisfied with the food options, from the main buffet breakfast to privilege lounge dinner service. Drinks are good quality too. The lagoon was perfect for swimming, soft sand & gentle waves. The main beach is too rocky & rough to swim but the lagoon makes up for it. We never had problems finding chairs on the beach, and the el beso pool was a great option during the daytime too. Staff were all awesome and added to the overall experience. Minor drawback in the standard junior suites, ours smelled a bit damp upon arrival, and we didn’t feel the bathtub was clean enough to use if we had wanted to do so. The bed was comfortable, the room and balcony are very spacious. We will likely return in the future, in upgraded room."

"Everything was perfect. The only thing I was disappointed with was not being able to swim later in the evening 😔"

"Let’s start off with the good the WEATHER was great 7 days of sun. But let’s get to the good part. This place needs a major upgrade to the rooms.. furniture outdated and not so clean We had the platinum room or section or whatever they called it .. the PBG restaurant was EXCELLENT lol. The other places were terrible.. food trucks are good for fries and cheese sticks. The Japanese restaurants are terrible and made me sick. The trolly service is so slow and they need more to accommodate the big property, at times it’s a 30 minute wait ..but back to the rooms we literally fought off mosquitoes every day in the room all over the place. We called the front desk and they sprayed something and it was like toothpaste to the mosquitoes they kept coming. We killed at least 300 during our stay and I took pics of them dead all over the walls and room. Room 5413 Needs to be cleaned and redone because it’s mosquitoes blood splattered everywhere.. so after all that we woke up to a half dollar sized ROACH … I actually saved it and took pics for them to see .. I was ready to leave but we had 1 more day.. It’s 1 thing to see em outside but in the room I cannot. For $2500 dollars US not including flights $3600 to fight mosquitos and find roaches. This was a HORRIBLE RESORT .. 0 out of 10. The good didn’t outweigh the bad. Bad was just bad. Of and let’s not forget the lady just walking into our room without knocking or anything.. and our ceiling started leaking .pics to prove it NEVER AGAIN"

"Restaurants are good. Just the reservation system needs to be improved - you need to line up at the booking desk between 9am-4pm to make reservation. Many guests don't look at the menu before lining up. They browsed through the menus at the desk one by one and then decide which restaurant to reserve on which night. This makes the wait time very long. They should implement reservation using their Melia App. And you may not be able to go to certain restaurants during your stay because their capacity and open hours are not enough to fulfill all the requests. The nightly entertainment was a big plus for our stay. However the day programs are not always on time. Sometimes you just wonder if it will "happen" or has been cancelled. The resort has a great courtesy allowing us who have a late flight to use their facilities and buffet after checking out. We enjoy ourselves a couple more hours before heading to the airport."

"Everything was perfect, food pool ocean and rooms"

"Mi estadia fue excelente en Gran Palladium Punta Cana. La comida, la propiedad, la limpieza, el carisma de las personas sobre todo en escial al Concierge Luis Mateo que me asistio en todo, excelente trabajo, muy educado. "