Tìm khách sạn ở Durham

"Breakfast was good. Rooms are poor quality, very old. Things broken in the rooms and nothing staff can do about it but say sorry. The spa is good but restricted to just one hour and also restricted to just the pool, can’t use the nice spa pool without paying another £70 per person per day so be aware of that. The hotel location is good, walkable to the park and ride and each to get into the centre etc. "

"Loved this place, felt really special. Loved wandering around the corridors and looking for the ghost! Breakfast was good, and the Guinness (at night time) was excellent"

"Toilet wouldn't flush so called reception and the receptionist allocated another room for me.Thank you"

"Perfect location. Everything you need."

"The accommodation was lovely although a little tired in places. We stayed in a Geo Dome (D2) and although the weather was not ideal due to Storm Dave the room was warm and comfy. I slept well enough and toilet not far from the dome so no real issues. The thing that let the place down was the service in the pub/restaurant. We had a table booked for 8pm, turned up ten minutes early ordered just after 8 and at 9:10pm we had to ask if we had been forgotten about! We had but the chef reopened the...

"Lovely room. Super clean."

"Early check in was great. Room is quite dated and needs some maintenance but the bed was very comfy. We would stay again if in the area."

"Easy to check in. Was very surprised how well kept and clean the room was and actually matched the photos, very impressed. Also very quiet considering it is right next to the A1. On returning from a wedding we had the pleasure of speaking with Michael on reception who is a credit to the hotel, fantastic hospitality and chat, such a laugh! Will definitely stay again if needs be. "

"Excellent location. Rooms very clean. An issue with the toilet cistern constantly filling was dealt efficiently and we had a new room straightaway. Very pleased with the service. "

"Overall experience ok, staff friendly but only one staff at the morning breakfast and have to wait for 20 mins just to order. Room was basic for Bannatyne standard. The standard double bed was very uncomfortable as it was combination of 2 beds joined together leaving the gap in the middle. Shower was flooded and toilet flush buttons not working properly. A bit dissappointed."

"Breakfast and all meals suburb, staff so friendly and helpful cant do enough for you "

"Quality"

"I felt comfortable soon has i walked in staff where lovely, the only thing was they had a power cut for 12 hours and it was pitch black in the bedroom i know its not there fault but i have a walking disability which i try to keep to my self. But other than that i have had a fantastic stay."

"very poor sleep noise from heating rattling away room 517 offered discount and free breakfast didnt complain to get free food or discount just to make sure its fixed "

"Breakfast was fresh and good quality ,parking was easy"

"What a pleasure! Staff were great - very helpful, from arrival through to departure. Whether it was the free room upgrade or the gym or the very accommodating wating staff and chef who accommodated my unusual diet - all done with a smile. Well done, everybody, and see you soon!"

"Had a brilliant time at Rockliffe Hall. The spa was really relaxing and well worth it. The spa treatment itself was spot on, and the views around the place are lovely. The Staff were great: polite, helpful, and made everything easy. They left a few things out for our birthday celebration, which made the day feel special. Tip: on your last morning, try to squeeze in one last 1/2 hour the spa to set you up for the day."

"Very friendly welcome from Anna. Free car parking. Room was upgraded. Everything in room I needed. Lovely breakfast. Would recommend."

"We did not have time to use the hot tub unfortunately and we did not look for shops nearby but we had no need anyway."