Khách sạn Puerto Morelos

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this...

"Très bien merci pour votre gentillesse"

"Accommodations are very clean, great location, staff are very friendly and helpful. This Accommodation would be great for short term guests but falls very short on long term guests. I was booked for 7 weeks but was expected to go that long without fresh sheets and towels unless I was willing to pay for them. When I wanted to send my linens to Rush Laundry for much less than what they wanted to charge me, I was told that I couldn't send their property out...on the original booking it stated that...

"Très bien situé, par contre bruyant la nuit mais ce n'est pas la faute de l'hébergement. Il y a beaucoup de restaurants aux alentours. Nous avons passé un très beau séjour."

"Great overall experience,will def come again and stay ."

"Muy bien todo "

"Super cool place to stay"

"Las toallas estaban muy manchadas se veían antiguenicas me pegaron un hongo en mis piernas "

"It is a new construction, the room was amazing, really clean, with ocean view, the pool really nice. The only thing that it was a big minus is that the Wi-Fi wasn't working in our room, we notified the front desk clerk and went to our room to try to fix it but couldn't be fixed and in that area my phone didn't have good reception there, other than that it was great. "

"Sehr schöne große Zimmer. Zimmerreinigung jedoch nur jeden 2.-3. Tag. Parkplätze genügend vorhanden und sicher. Schöner Zugang zum Strand und Pool."

"A teníamos cucarachas en la habitacion en el pasillo de las habitaciones, bastante sucio y deprimente, el suelo de los pasillos están mal, 3 era planta sin ascensor (que eso no nos importa) pero para alguien puede ser importante. Los muebles están de más de 50 años. No me parece un hotel que las fotos se parezcan al estado actual."

"Great beachfront hotel, walking distance to many amenities. Real negative was the wifi though. Basically didn’t have any."

"Nice boutique hotel with convenient location and friendly staff. Would stay again 😁"

"Never used it "

"Room was absolutely beautiful with picturesque views. Room was exactly as shown during booking. Property is very clean and quiet. Gali, Ramses and Adriana were always present to make sure my stay was comfortable. They were great to talk with and excellent resource to good food spots. I will definitely come back here."

"The apartment was very clean upon arrival, checkin was easy, (keys in a lock box). Lots to see and do everything within walking distance. The beach 5 min walk and a large grocery also 5 min away. If you have mobilty issues this place has 34 steps to walk up to get in. There was no housekeeping and no broom to sweep up all the fallen palapa grass from the roof of the apt which seems to fall daily."

"Needs some updating but for the price was a great location and clean"