Khách sạn Tancah

"👍"

"Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely."

"The website and reviews are completely different then when I stayed there. The bedding, sheets, towels, robes, everything had stains on it. The building is really run down, structural damage, cracks in the walls. The bathroom shower is gross. It flooded water was running out the shower into where the toilet is. The beach is completely useless so many rocks no where to sit and relax. I cant tell you when the water has ever been changed in any of the pools they have. Especially the ones in the...

"Very nice and accommodating reception staff. Rooms are comfortable and clean. Nice to be so close to the Santa with the Tours included."

"Very clean, great food, wonderful to have access to pools, kayaks, and tours right from within the property."

"Excelente trato del personal, las instalaciones muy limpias y la comida deliciosa. Muy buena experiencia"

"Great accommodations! Very relaxing! "

"Love this private place. Beach was gorgeous and clean. Rooms were comfy, modern and comfortable. Bedding was ultra luxurious. "

"the ocean was visible from our room, however the beach was covered in sea weed wich i understand is normal but nothing was done to clean the beach. we enjoyed our pool very much !! the water in the pool became visible dirty after a few days , the same thing happened to the main pool and nothing was being done about it. i think housekeeping needs to step it up."

"The house and cenote is beautiful."

"This was a last minute trip and I must say I had absolutely a WONDERFUL time and sooooo happy I stayed here! The Staff…EVERYONE was so nice, professional, helpful, kind, sweet, and attentive. I slept very well…the bed was very comfortable. Then Matias…he did a video of me that was soooooo beautiful. I mean…I speechless as I came to do absolutely nothing…which is surprising being I always do activities and take pictures. They let me stay a lil longer for my flight. Arranged my transportation to...

"The staff were very nice and charismatic. There were not a lot of people there which was nice in our opinion. Right in the beach. Beach chairs/beds and a pool right outside. We had our own little patio. There was a little thing of water next the stairs to the patio- I thought it was a bird bath- partner let me know it’s to wash the sand off your feet- simple but I really appreciated it. We always seen somebody cleaning in the distance. It’s walkable. It’s in a sort of gated part of Tulum....

"Clean room, helpful staff. 10/10. We enjoyed our stay at naala"

"We enjoyed our stay here, but noted some issues with bathroom cleanliness and quality of the food available. We enjoyed the Adelita restaurant, but the buffet and other restaurants were lacking flavor and variety. Overall, a wonderful place to stay and we enjoyed being pool side and beach side daily but for 5 star resort and for the price, cleanliness and food could use improvement."