Search Hotels Near Punta Esmeralda Beach, Playa del Carmen

"The only place we ate for 9 days was the buffet. We chose this because the food was always delicious and the staff truly feel like friends. The hotel has wonderful people, is clean and lovely. Thank you for a great experience."

"We had a wonderful trip and would comfortably say this is the best all inclusive resort we have stayed at. We travel a lot and pay attention to the “little” things which this hotel excelled at. The cleanliness, level of service, quality and variety of food and drinks are just a few things that stood out. We appreciated the two pools: one quiet and the other with more of a party atmosphere. The entertainment team does a good job at engaging people who want to participate without being pushy. The nighttime shows are wonderful and entertaining. The food at the buffet and à la carte restaurants is really wonderful with lots of options to choose from. We appreciated that the staff were not pushy for reviews or tips which we have found to be the case at other resorts. That suggests to me that all the positive reviews you read here are genuine as opposed to being the result of pushy staff who encourage you to mention them by name. We have seen this first hand at other resorts in Mexico as well as in the DR. It was refreshing to experience this level of service without the expectation of either generous tips or positive reviews. The rooms were clean, large and very comfortable. If you are a beach person, the beach is a little rocky and the seaweed can be a bit of a problem but this is not a reflection of the hotel. We want to highlight Alan, Fonsi and Hector at “La Mejorada”. They were all wonderful, kind, knowledgeable and friendly. Alan is an incredible mixologist who takes gre"

"yes"

"Bueno, limpio, divertido para los pequeños."

"The hotel is great, super clean, greats pools, good food, staff are friendly. I will definitely come back "

"Great place to stay, enjoy food, drinks and pools. Activities were a plus"

"This place was absolutely stunning! I went to celebrate my daughters graduation. Every person who worked there always had a smile on their face always willing to help. They went above and beyond to help make this trip extra special especially at Los Lorios! Will definitely be returning."

"really nice pool, foods, staffs"

"We stayed on the family side of the resort. The common areas of the hotel, rooms, and pool were all great. All was very clean, and family-friendly. The paths to the beach were easily accessible, and a very peaceful surrounding. Our only complaint was that the food wasnt as good as what we expected. It wasn't horrible, but just not as good as what we would have expected from a resort like this. Also, we added on the Family Concierge package. Some of the perks were nice to have & we did utilize some of them. However, im not sure if we would add it again if we revisited the resort."