Tìm khách sạn ở Bang Quintana Roo

"They switch my room on arrival. I did not receive what was paid for on reservation and had to accept change since I didn’t have options on arrival "

"The food at the restaurant was expensive and not really good. Service was ok. The pool bar person was not very nice. Many restrictions with times. The concierge was just interested in selling the time share. "

"The experience was disappointing overall. The food didn’t taste fresh. On top of that, some of the Punta bar staff were rude and not very welcoming, which made the atmosphere uncomfortable. Definitely not a place I’d rush back to."

"Beautiful and clean resort. Very child friendly."

"It's the kind of place where you feel like every detail is intentional. I can't recommend it enough- if you love a well managed, serene escape full of natural beauty, this is it!"

"Pool was nice but beach was not due to seaweed "

"Huge resort. Hard working staff, great pools, great food. Rooms are a little small. Getting rid of the big hot tub in the room and it would be nice. It's kind of wasted space."

"Clean room. Amazing staff. Great food. The only issue we had was the lady who received us during the checking, scheduled the dinner on a wrong date, and when we came for dinner all restaurants were fully booked. But the manager at the Italian restaurant found a spot for us. Besides that, everything went perfect. I definitely would come back."

"The rooms are great, staff is wonderful, food is excellent, & it’s such a fun place to stay & play! Abdiel & Andrea gave us a complementary nicer room, which we appreciated! In general, the resort is a party-vibe. I recommend you look up the theme nights & bring your outfits for the parties! "

"Staff was beyond great awesome resort"

"Service and dining options were good. Rooms need to be updated. "

"Room was clean, staff was amazing loved my time at hotel"

"Super excellent lo unico es k se ocupan mas vans dd transporte. Pasan muy lento. Pero de hay en fuera 10/10"

"Buffet was delicious but one of the restaurants was gross. We had to send our dinner back twice. The boys on the beach were incredible! They made our stay there awesome "

"Beautiful grounds, great food. Great service "

"Pool areas were always clean, 6th floor pool was our fave since it's only adults just sucked they closed at 7pm and opened at 10 am. Overall it was a great time and a calm hotel for the time we were there. View from our room on 11th floor was def gorgeous! "

"The service is so so"

"Loved everything, minus some of the staff that harass you everyday about VIP deals. Other than that, my fiancé and I really enjoyed this resort. Staff are friendly, the beach and pool area were busy but not too busy that you couldn't find beach chairs! Night life is great. Decent restaurants in-resort. Would stay again."

"Buen servicio"