Search Hotels Near Punta Esmeralda Beach, Playa del Carmen

"There is a teens club for people over the age of 12 and a kids club for younger kids aged 5-12 years old and the pools were great the staff hotel had lots of activities to do in the water "

"We love staying at Platinum Yucatán Princess. The staff are simply fabulous. They are so warm and friendly. Food is always good. We love the swim-out suites. You can participate in various activities or just veg poolside with a good book. Access to the sister properties is nice. The beach is not always available because of large amounts of stinky sargassum but that’s nature. While it may not be the most luxurious resort we have stayed at, it meets all of our needs without paying an arm and a leg. Love going back to see our friends Javier, Garameel and many others. "

"Great location, very clean Roof top bar / pool is incredible Staff has been amazing! Freddy is the best"

"Resort was exactly as advertised, beautiful, clean and attentive. "

"The service was exceptional at this resort. Everyone we came into contact with were so welcoming and friendly. Housecleaning arrived daily to refreshen the room, and the mini fridge was restocked daily. The entire property was spotless and well maintained. The only improvements we suggest would be the food and drinks. The Italian restaurant was terrible, and the steak restaurant was just so so. We’re typically not buffet people, but it was the only option that was palatable for us. The sushi restaurant was good. There’s really not much of a beach to speak of, but the close proximity to 5th street was extremely convenient to shop and dine at the 100 plus restaurants. This was overall a very relaxing and enjoyable vacation."

"No the WiFi was terrible "

"Pretty good overall. Maintenance was poor on some areas. The pool table in the beach bar had a broken rail and was never fixed the entire time we were there as an example. Food was very good in most restaurants except for the Mexican buffet. We ate there the first night and the waiter got our order wrong and was rude when we corrected him. "

"The pool was great, hot tub not so warm, but was thinking it might have been all that rain!"

"Everything and everyone was absolutely perfect. Loved this place and will return."