Khách sạn gần Bãi biển Virgen tại Playa del Carmen

"Amazing! Great food! Great staff (so helpful, and always available), absolutely gorgeous beach! Best place ever!"

"Beach is not the best, but everything else is superb! Somewhat overpriced. Staff could do better at communicating with restaurants,"

"Service, food and property were stellar. "

"Absolutely wonderful place! Beautiful, relaxing, and everything smells so good! My only complaint is the pool is unheated! My 2.5 year old had purple lips within 10 minutes of playing in it in 80° weather. The pool largely remains empty, as it’s just too uncomfortable."

"It was an absolute fantastic week at Secrets Maroma. We went to relax and destress by the beach, and we were able to do so in the dreamiest way. Our room had a perfect view of the beach and is the nicest room we’ve stayed at in an all-inclusive so far. The beach was cleaned consistently of the sargasso seaweed that builds up everywhere in cancun. I even made it to the spa for manicure/pedicure and massage and had lovely service there. I learned that there is a 90% employment retention rate for...

"They consider themselves as luxury but they are really not. There were mice droppings ALL OVER the outside of the room in the hallways. Mice droppings in the staircase corners. They have an infestation!!! Also everything is made pretty cheap (furniture, decor, etc). The staff was overwhelmed with the occupancy the week we were there. Would not come back. Hector at the pool and beach was great!! And the lady that did the margarita class was awesome!"

"We had a wonderful short stay at the Belmond Maroma to celebrate our engagement. The staff and their service were top notch. In particular, Emanuel took great care of us. The spa was wonderful for both treatments and some time in the hot/cold plunges, steam and sauna. The restaurants were picturesque right on the beach - we particularly liked breakfast with the fresh juices of the day and daily changed pastries. The gym setup is excellent and the daily complimentary activities rounded out our...

"It’s an interesting place. Pros - great value Good rooms Clean No pool hot tub not working Cons. Isolated nothing around No English Snack bar shuts at 5:30 rather expensive "

"Lush, manicured and thoughtfully laid out resort. Wonderful flora and fauna throughout the resort. Incredibly warm and friendly staff who seem to be working non-stop, so tip generously!! Prompt and professional service from check-in to check-out. Food is subpar, despite the variety of choices and attentive service,. Cafe Sisal is a highlight for serving hot and cold coffee-based drinks. Alcohololic drinks were well made. Room service is 24 hrs and arrives within 45 minutes. Beautiful rough beach...

"The hotel was amazing. The staff was super attentive and were always seeking to see what they could help with. The pools were huge and beautiful. Everything was awesome."

"Great property. Staff was amazing! Fernanda and Christian were wonderful."

"Excellent staff"

"The staff at check in and out could use some hospitality training - this is our 4th stay and this has never improved although overall service at the resort has significantly improved aside from this. The amenities and location are wonderful and it is a beautiful resort. The waiters at the beach were excellent as always and should be given a shout out including Victor, Juan and Edwin"

"Let me start with the positives. The staff are absolutely great. They are happy, gracious and, responsive and overall make for a very pleasant atmosphere. The food is phenomenal. From basic nachos and burgers, if that's what you feel like, to elevated breakfast and lunch, to top notch star-level dinners. If you're looking for quiet and privacy, with under 200 rooms, this is the place. There are no late night parties. Solo travelers, were left alone by others - unless they wanted to engage. There...

"Carlos and Abel at the pool bar are the friendliest staff you could ask for. Always there with a smile."

"Very friendly staff and food is pretty good. The pools are a bit chilly."

"La "piscine" annoncée est plutôt l'équivalent d'un spa portatif à l'eau froide, mais le reste est ok, proche te tout, des bons restaurants et a un pas de la fameuse "Quinta Avenida""

"The bar service, housekeeping, and dining staff were phenomenal, and the property was kept very clean. The view from our balcony and the soaking tub were wonderful, and the beds were incredibly comfy. We also really enjoyed the poolside daybeds and easy access to the bar. However, we chose this hotel specifically to film content. We planned for rooftop sunset drinks in the jacuzzi, romantic mimosas in our balcony plunge pool, and shots on the beach swing. That would have been dope, right?...