Search Hotels Suites in Quintana Roo

"All the staff were super helpful and made checking in and the whole stay super smooth and great!"

"Never again "

"Everything is amazing."

"Check in was a little messy as it was first time booking an all inclusive, we had two rooms booked both were under my name as the “rules” said the cardholder must match the guest check in, well you can’t have two rooms under the same person there, so we had to get Expedia to change things delayed my friend getting into her Room by two hours but the front desk agent was amazing, I probably would have been a mess if it wasn’t for her. She made our anniversary and my friends birthday weekend fantastic! (her manager not so much). Outside of the that small inconvenience the rest of our time was amazing, beach was nice, pools were great, entertainment, food and bartenders fantastic. Chairs are slim pickings so get up early and find one by 9am there wasn’t much left. "

"Perfect"

"Staff was very friendly and attentive. Food at specialty restaurants was very good! Very clean!"

"If you are looking for clean and brand new this is the place for you. The towels, sheets and bed were all very nice. This place is super clean. The only down side was the food was just alright. Some of the drink mixers tasted weird. "

"It was all very good!"

"We enjoyed our stay at hotel. The ocean view room was incredible. The staff were very friendly and helpful. However, be weary of the staff that are trying to book you to see the other sister hotel. That is just a sales gimmick. Unfortunately you have to book dinner with those sales staff if you want reservations for dinner at their restaurants aside from their buffet restaurant. I also must say that their mixed drinks are lacking. The syrups and mixes they use for their cocktails are very low quality. All their cocktails taste the same, because of this."