Tìm khách sạn ở Bang Quintana Roo

"Staff were wonderful and everyone is very friendly. My biggest issue is their lack of care when asking about food allergies. They ask when seating you but have no care whatsoever when taking your order or explaining food options at the buffet. Treat it seriously if you are going to ask. Another big negative is bottled water in the room. With faucet water being non-drinkable, we asked multiple times for the bottled water to be placed in the room by housekeeping, but it was never done. When...

"Hotel entertainment is by far the worse food was ok steakhouse was closed one night and they were doing maintenance"

"Awesome staff 10 out a 10, everything works, no complains."

"The staff are wonderful,they go over and above to make sure you have a great vacation. I would like to mention one member of staff at front desk, Jaime, so helpful for us older people who cannot navigate on-line services so well! he also made sure we had a great room, and sent up some goodies for our special week, ty Jaime :) The beach was beautiful, waves very choppy for a few days and we did witness 2 life guards running into the ocean to help someone out, that made me feel safe, as they did a...

"The resort was beautiful. The security around the resort was great. The buffets were good for breakfast and lunch but at dinner all they served was different forms of egg plant. Nonetheless I would return, it’s a great way to visit the Xcaret parks without having to pay to stay at Xcaret."

"This resort is great if you’re looking for an affordable trip, you get what you pay for. Breakfast was great. The resort was clean and well maintained. And the staff were helpful and kind."

"We had an amazing stay at AVA Resort Cancun! The service was excellent, the food was delicious, and the entire staff made us feel welcome from the moment we arrived. The Kids Club was the highlight of our trip our children absolutely loved it and had so much fun every day. A special thank you to the entire Kids Club team for taking such great care of them. We would also like to recognize Abraham from Housekeeping for his outstanding attention to detail and for always making sure everything was...

"Great!!!"

"Great for young kids"

"Host of this property very friendly and excellent service. Food in restaurants really good just make reservations in the morning to have a table."

"The room was amazing. However, the seaweed issue was really bad which did not allow us to really jump into the ocean."

"Amazing"

"was good"

"We stayed at Nickelodeon & had a wonderful vacation. The resort is beautiful, very family-friendly, and our kids loved the character experiences, water park, and pajama party. The staff was generally kind and helpful, and the rooms were clean and comfortable. The only reason I am not giving 5 stars is because of an uncomfortable experience related to a marketing presentation. We bought tickets to an experience and were later told that attending a membership presentation was required, which was...

"La verdad el hotel está excelente. Para ir con niños es ideal, además de albercas y el water park, tienen dos zonas de juegos tipo arcade, mini golf, etc. También hay actividades todos los días, teatro, karaoke, también un brincolín inflable super grande.Hay un Lugarcito tipo café donde hay pan, nieve, dulces, café, y sandwiches que está super padre. Me tocó ir a cenar al restaurante tipo circo que visualmente está increíble, la comida estaba bien, y también fui a MOMO teppa que es japones y...

"Breakfast was fabulous. Clean rooms and surroundings."

"Overall, it was good. People are extremely nice, the facility is clean, and their rooms are what they show in the pic… But when it comes to the pool, from the three pools, not all of them were open, I guess because of the season also. Be careful when booking through the app since they will offer you a package for all-inclusive, but when you get there, most likely, they will tell you that you got a different package, and then that will be an extra for it. Also, they have a feed for room service...

"Excellent"

"There were many options when it came to food, activities for children, entertainment, and pools."

"Lo súper recomiendo"